I've been getting my hair colored for over 30 years, both at home and in a salon. For the past 15 years, it's been exclusively at the salon. Since I'm starting to get grey hair, I wanted to try out the improved at home options. After careful consideration, I selected a color and ordered from eSalon.com. I had considered another brand for at home color, but I found eSalon's questionnaire to be more complete so I felt more confident in getting the right color. The product was packaged beautifully and was shipped quickly. The instructions were detailed and the application wasn't as difficult as I thought it would be. When I dried my hair, I would have rated this a 4 star product. Th reason that I'm giving this a one star review is that the colored faded to a "blah" color within a 8 days. I used to wash my hair everyday, but now that I'm getting older, I can easily go every two or three days. I can't even imagine how flat and washed out that the color will be in a few more washes. I was looking for a convenient at home color option to last 6-8 weeks, but this isn't going to work for me. I will likely try the other brand that's been showing up on my Facebook feed for women over 40 to see if their color will last longer. Perhaps with virgin hair this might be a good option, but it wasn't for me. If the original color had even last two weeks, I might reconsider but I'm better off at the salon and pay someone for a higher quality, longer lasting color.
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PUBBLICATO DA:
Alexia A.
La risposta dai nostri esperti
Sarah - We apologize that your color turned out differently than you expected. Per our Satisfaction Guarantee, we have looked over your account and are happy to see you have spoken to one of out colorists about sending you a complimentary reformulated color to better suit your needs. We look forward to hearing your comments on this new reformulated color. Again, we’re sorry that you were unhappy with your experience and look forward to crafting your custom reformulation.
PUBBLICATO DA:
Cyndee G.
27 settembre 2016
Easy to apply - too warm of a tone
PUBBLICATO DA:
Cyndee G.
27 settembre 2016
Very attractive, complete packaging. Color too warm, typical for my color experience. Will keep trying for a better tone. I received a complimentary newly formated color which I appreciated .
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PUBBLICATO DA:
Erica C.
La risposta dai nostri esperti
Cyndee - Thank you for your feedback. We are glad we were able to help reformulate your color to best suit your needs. Please let us know if we could do anything else.
PUBBLICATO DA:
Christy B.
6 settembre 2016
Way to dark
PUBBLICATO DA:
Christy B.
6 settembre 2016
I love how it's made for me- but I really was expecting it to be much lighter my hair has never been this dark ever. When I let you all know you went out of the way to replace with lighter colors for no charge! This will keep me coming back- the fact that you are guaranteeing I will love it- the tips you gave to help get the color out are great! Cannot wait to try new color! You have a member for life! Cannot say enough about a company that makes sure a customer is happy ! This is a place I am happy to spend my hard earned money
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PUBBLICATO DA:
Alexia A.
La risposta dai nostri esperti
Christy - We apologize that your last order did not turn out as you expected. We are happy to hear you are pleased with our customer service experience. We see that we credited you a complimentary reformulation. We hope that it is an improved shade from your last order. Again, we’re sorry that you were unhappy with your color.
PUBBLICATO DA:
Andrea R.
28 agosto 2016
So disappointed
PUBBLICATO DA:
Andrea R.
28 agosto 2016
I really looked forward to using this. I lost my job and have been cutting out all "luxuries" for myself but wanted to do something to look better and feel better. I sent photos, I explained the condition of my hair and what I wanted. I had gray roots that I wanted covered and I wanted my hair color to be shiny and natural looking. I used it today and could not be more upset. After coloring and using the shampoo and conditioner I couldn't even run my fingers through my wet hair because my hair was so gummy. I rinsed again and again and again, no extra color was coming out. I blowdryed my hair. Just awful. Gummy, matte, ugly. I used my own shampoo and conditioner and finally got my hair back to how it's supposed to feel - soft, swingy, normal. So I spent almost FOUR HOURS on my hair, had to shampoo/condition/dry TWICE, and what do I have now? Roots that are at least 3 shades lighter than my hair and the rest of my hair is a matte dark brown. So I have to go buy a root touch-up - using money I certainly don't have - just to achieve what I bought all of this to achieve: colored roots, colored hair, with shine and attractiveness. AND I got another bottle in the mail and was charged for it because I guess I didn't cancel quickly enough. I am deeply disappointed - I just wanted to do one nice thing for myself so I would at least feel better about myself as I struggle thru a very hard time. I ended up losing money and gaining some very ugly, gummy hair.
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PUBBLICATO DA:
Alexia A.
La risposta dai nostri esperti
Andrea - We’re sorry that your hair felt gummy after your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience.
PUBBLICATO DA:
Johna B.
17 agosto 2016
Color
PUBBLICATO DA:
Johna B.
17 agosto 2016
Made my hair darker than expected.
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PUBBLICATO DA:
Grace P.
La risposta dai nostri esperti
Johna - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon.
PUBBLICATO DA:
Roz H.
12 agosto 2016
I love it!!!!
PUBBLICATO DA:
Roz H.
12 agosto 2016
I get to do my hair on my scheule. I do most on my shower seat, so no mess. Thank you!!!
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PUBBLICATO DA:
Denise G.
La risposta dai nostri esperti
Roz - We're happy to hear that you're loving the hair color. We can't wait to delight you in the future!
PUBBLICATO DA:
Jo-Anne W.
20 luglio 2016
Not bad coloring
PUBBLICATO DA:
Jo-Anne W.
20 luglio 2016
The color came out darker than I expected, without any red, which I wanted. My daughter did the coloring (an experienced cosmetologist), and was impressed with the ease of application and included product.
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PUBBLICATO DA:
Razzy D.
La risposta dai nostri esperti
Jo-Anne - We’re sorry that you were unhappy with the color results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon.
PUBBLICATO DA:
Vikki M.
16 luglio 2016
Love the idea but not quite right
PUBBLICATO DA:
Vikki M.
16 luglio 2016
My order looked amazing and I couldn't wait to try it. Application - tricky with the bowl and brushes but it was because I'm not used to doing colour that way. The result looked great for about 4 days then greys started to show through and colour lifted so my hair was lighter than I actually wanted. Esalon were good and have changed my formula hopefully this time the results will last longer.
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PUBBLICATO DA:
Lily A.
La risposta dai nostri esperti
Vikki - While we're glad that you enjoyed the initial color results, we apologize that it faded faster than you expected. We see your colorist has carefully reviewed your comments and adjusted your formulation to better suit your needs. We hope to hear your feedback on this reformulation soon.
PUBBLICATO DA:
Annie M.
12 luglio 2016
Downhill From Here
PUBBLICATO DA:
Annie M.
12 luglio 2016
After giving Esalon the opportunity to help me save money I find my hair dulling out very quickly. I use permanent color. Typically my hair feels stronger, silky and has awesome body when freshly colored. I have not had that experience. My hair has no body, dulls quickly and feeds like straw when freshly colored. I will be terminating my relationship with Esalon. You may have different results as everyones hair is different. It is always worth a try.
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PUBBLICATO DA:
Anna M.
La risposta dai nostri esperti
Annie - We apologize that your results did not provide the shine and hydration you expected. Upon reviewing your Personalized Instructions, we would like to remind you to perform the Rinse Through Your Ends step, in which you massage leftover color into your hair until it feels creamy, then add water to rinse. This adds shine and hydration to your hair, and missing this step for your application can cause your hair to feel like straw. We hope this information is helpful!
PUBBLICATO DA:
Debi C.
11 luglio 2016
A little disappointed
PUBBLICATO DA:
Debi C.
11 luglio 2016
I've only tried the product once and was shocked when I was finished and carefully started to comb my hair out and a huge chuck of it came out, I had also used a leave in hair treatment that I use after every wash. I'm also surprised at how fast the color fades considering I use very expensive color treated shampoo & conditioner. All my grey is peaking through so I'm going to try the root touch up this one time and see what happens. I really like the color it's a perfect match to my original, I just pray I don't lose another glop of hair because I don't have much to spare.
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PUBBLICATO DA:
Anna M.
La risposta dai nostri esperti
Debi - We are truly sorry to hear that hair came out after you colored. Our color does not cause hair loss, but if you do not brush your hair, a physically involved process like dyeing can rinse out any shedded follicles that have built up over time. We recommend consulting with your physician, and will no longer send you deliveries.
PUBBLICATO DA:
Jean G.
16 giugno 2016
Hair color
PUBBLICATO DA:
Jean G.
16 giugno 2016
I thought this hair color was pretty good. Once the sun got hotter, my hair turned orange/brassy just as quick as the drugstore brands.
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Grazie, questa recensione è stata segnalata. Annulla
PUBBLICATO DA:
Ebony C.
La risposta dai nostri esperti
Jean - We apologize that your hair color turned brassier than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs.
PUBBLICATO DA:
Traci H.
13 giugno 2016
Great concept, great customer service, poor results
PUBBLICATO DA:
Traci H.
13 giugno 2016
I really want to love eSalon. It's such a terrific idea. The customer service was super helpful when I contacted them. The color was very different than I expected but that could be the fault of my perception. I was aiming for strawberry blonde & I ended up with dark red. eSalon website has a great FAQ section that I used to get tips on lightening the color. I left the color on the length of my hair for the recommended time (I believe it was 5mins). I started the time once I'd gotten the color distributed throughout. Maybe I was supposed to start it when I put the color on the 1st section..? I have fine hair. I've spent more money on deep conditioners recently that I would've payed my professional colorist to do my hair in the 1st place. It's very strawlike now & I'm doing everything I can to avoid cutting it all off. I look terrible with short hair so this ought to be a fun summer. I think eSalon is great option for people with a different hair type. Hope it works for you!
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Grazie, questa recensione è stata segnalata. Annulla
PUBBLICATO DA:
Ebony C.
La risposta dai nostri esperti
Traci - We’re sorry that your hair felt straw-like after your color application. Since you have contacted us and expressed that you were unsatisfied with our product, we've refunded you for your color. Again, we’re sorry that you were unhappy with your results.
PUBBLICATO DA:
marsha L.
10 giugno 2016
feedback on color
PUBBLICATO DA:
marsha L.
10 giugno 2016
I just colored my hair last week and concentrated on the part on top of my head and around my face as that's where the majority of the gray resides. I just noticed some gray today! I feel like I got better/longer coverage with what I was using before. I do love the extra touches that are put into each box.
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Grazie, questa recensione è stata segnalata. Annulla
PUBBLICATO DA:
Ebony C.
La risposta dai nostri esperti
Marsha - We’re sorry to hear that your gray coverage faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs.
PUBBLICATO DA:
Nancy J
1 giugno 2016
Dark shade of brown...
PUBBLICATO DA:
Nancy J
1 giugno 2016
The dye colored my hair better than regular over the counter products. My hair ended up being pretty dark though for a light brown.
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Grazie, questa recensione è stata segnalata. Annulla
PUBBLICATO DA:
Razzy D.
La risposta dai nostri esperti
Nancy - We are sorry to hear that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied by your results and hope to provide you with a color that can better suit your needs.
PUBBLICATO DA:
Amy S.
25 maggio 2016
Color Faded Very quickly
PUBBLICATO DA:
Amy S.
25 maggio 2016
Easy to use, gentle on my hair. After only 2 washes with a sulfate free shampoo on lukewarm water all color has left. My hair takes color very well and I followed all instructions. I darkened my hair just slightly and I'm back to original color. Not sure if I'll re order again.
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Grazie, questa recensione è stata segnalata. Annulla
PUBBLICATO DA:
Lily A.
La risposta dai nostri esperti
Amy - We’re sorry to hear that your hair color faded after 2 washes. Per our Satisfaction Guarantee, we'd love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs.
PUBBLICATO DA:
Lisa B.
16 maggio 2016
Love my Hair Color😊
PUBBLICATO DA:
Lisa B.
16 maggio 2016
Awesome match.. Great coverage!!! Definitely recommended!!!
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Grazie, questa recensione è stata segnalata. Annulla
PUBBLICATO DA:
Ebony C.
La risposta dai nostri esperti
Lisa - Thank you for your feedback. We hope to continue helping you find hair perfection!
PUBBLICATO DA:
Ginna H.
16 maggio 2016
Change of color
PUBBLICATO DA:
Ginna H.
16 maggio 2016
I requested less red and more golden brown. Although the changes were made as I requested, I wanted more red left in the color. I guess I should have requested "slightly less red". It was as if the red was no longer there although I know that it was still listed on the color formulation. On a good note, I always get lots of compliments on my color, and when I tell people that it is hair color, they are very surprised because it looks so natural! Yay!
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Grazie, questa recensione è stata segnalata. Annulla
PUBBLICATO DA:
Kelli B.
La risposta dai nostri esperti
Ginna- We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs.
PUBBLICATO DA:
Sherrill S.
15 maggio 2016
Love love love this product.
PUBBLICATO DA:
Sherrill S.
15 maggio 2016
Dear Callie, thank you sooooo much for the color you put together for me.....I was really skeptical at the very sound of the color you chose, but it's a perfect match....I love the color.....so thank you so much.
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PUBBLICATO DA:
Denise G.
La risposta dai nostri esperti
Sherrill - We're so pleased you were happy with your custom color! We can't wait to blend more for you int he future!
PUBBLICATO DA:
amanda S.
13 maggio 2016
wrong color but great customer service
PUBBLICATO DA:
amanda S.
13 maggio 2016
i wanted a violet tone and got copper but the staff was very eager to help me with updating this and changing my formula. Everyone was so helpful!! I could not have gotten better people to assist me!! GREAT CUSTOMER SERVICE!!!!
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Grazie, questa recensione è stata segnalata. Annulla
PUBBLICATO DA:
Ebony C.
La risposta dai nostri esperti
Amanda - Thank you for your feedback. We apologize for the disappointing experience you had with your hair color. We're always looking to improve our service and products, and truly value everything our clients say. We will take your comments into consideration.
PUBBLICATO DA:
Pamela C.
13 maggio 2016
5 +
PUBBLICATO DA:
Pamela C.
13 maggio 2016
The color was perfect.
0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo?
Grazie, questa recensione è stata segnalata. Annulla
PUBBLICATO DA:
Denise G.
La risposta dai nostri esperti
Pamela - We're happy to hear that you're enjoying our color! We can't wait to delight you in the future.
PUBBLICATO DA:
Ann D.
11 maggio 2016
PRODUCT TOO AMMONIACAL COMPARED TO SHOP BOUGHT PRODUCTS
PUBBLICATO DA:
Ann D.
11 maggio 2016
i FOUND THE PRODUCT VERY STRONGLY SMELLING OF AMMONIA AND IT TOOK OUR BREATH AWAY.
mY HUSBAND REMARKED ON THE SMELL AS SOON AS WE APPLIED THE COLOUR. THE COLOUR
WAS STILL NEARLY BLACK AND TOO DARK. PLS CANCEL MY LISTING WITH YOU. THANKS
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Grazie, questa recensione è stata segnalata. Annulla
PUBBLICATO DA:
Ebony C.
La risposta dai nostri esperti
Ann - We’re sorry that you were unsatisfied with the smell and result of your custom hair color. We're always looking to improve our service and products, and truly value everything our clients say. We will take your comments into consideration. Upon reviewing your account, we see that we have cancelled your service as you requested. Again, we apologize that you were dissatisfied with your experience.
PUBBLICATO DA:
Melissa S.
4 maggio 2016
Did not cover grey....
PUBBLICATO DA:
Melissa S.
4 maggio 2016
Love the color...did not cover grey.
0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo?
Grazie, questa recensione è stata segnalata. Annulla
PUBBLICATO DA:
Ebony C.
La risposta dai nostri esperti
Melissa - We’re sorry that your hair color did not provide the coverage you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs.
PUBBLICATO DA:
Pat R.
26 aprile 2016
Not better than store bought
PUBBLICATO DA:
Pat R.
26 aprile 2016
My hair is not healthier or shinier. Box product works as well.
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Grazie, questa recensione è stata segnalata. Annulla
PUBBLICATO DA:
Ebony C.
La risposta dai nostri esperti
Pat - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience.
PUBBLICATO DA:
Donalee L.
24 aprile 2016
Excellent!
PUBBLICATO DA:
Donalee L.
24 aprile 2016
Loved my color and LOVED the shine and smooth texture of my hair after coloring that I don't usually get from Revlon, and other products! AWESOME!
0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo?
Grazie, questa recensione è stata segnalata. Annulla
PUBBLICATO DA:
Denise G.
La risposta dai nostri esperti
Donalee - We're thrilled that you're loving your color! We can't wait to work with you in the future!
PUBBLICATO DA:
Donna Z.
20 aprile 2016
Custom hair color
PUBBLICATO DA:
Donna Z.
20 aprile 2016
Love the concept, although I still have not found the color I need. Stylist are helpful and I like the product enough to keep trying it.
I really like that you get shampoo, conditioner,gloves and color quard in each kit.
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Grazie, questa recensione è stata segnalata. Annulla
PUBBLICATO DA:
Ebony C.
La risposta dai nostri esperti
Donna - We’re sorry that you have not found the color results you have been looking for. We see that your colorist reviewed your most recent comments and adjusted the formulation for color to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon.
PUBBLICATO DA:
tiffany T.
18 aprile 2016
Hot roots
PUBBLICATO DA:
tiffany T.
18 aprile 2016
I have used hair color at home for years. From boxed dye to professional formulas, and never have I had any issues. I tried eSalon for my usual dark brown haircolor, and am horrified by the results. I followed the directions for root and length application to a T. The result? Hot roots! I have a lovely orangey-brown ring around my crown. I will be sticking to other hair color options from now on.
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Grazie, questa recensione è stata segnalata. Annulla
PUBBLICATO DA:
Razzy D.
La risposta dai nostri esperti
Tiffany - We’re sorry that your hair color did not provide the experience you expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation designed to better suit your needs. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon
PUBBLICATO DA:
Belinda E.
8 aprile 2016
Not Happy
PUBBLICATO DA:
Belinda E.
8 aprile 2016
The color is lighter than I like and my hair has felt dry and damaged ever since. I've been putting Argon oil on it at night hoping to revive it!
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Grazie, questa recensione è stata segnalata. Annulla
PUBBLICATO DA:
Ebony C.
La risposta dai nostri esperti
Belinda - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience.
PUBBLICATO DA:
Cris D.
7 aprile 2016
Not the best gray coverage
PUBBLICATO DA:
Cris D.
7 aprile 2016
I love the convenience factor, whereby I receive a shipment based upon a schedule of my choosing. The color match is great! Where I feel this product falls short, is in covering up all my gray.
The first box I received have some additional pre-treatment product, which seems to do an amazing job. I was under the impression I would continue to receive those pre-treatment products with each shipment… Alas that is not the case
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PUBBLICATO DA:
Kelli B.
La risposta dai nostri esperti
Cris- Thank you for sharing your feedback. We are always looking for ways to improve our service based on what clients like you are telling us. We see that your colorist has received your feedback and adjusted your order accordingly. If you have any questions regarding your order, you can always email us or give us call.
PUBBLICATO DA:
Danielle V.
4 aprile 2016
Great product, wrong color
PUBBLICATO DA:
Danielle V.
4 aprile 2016
Easy to use, doesn't seem damaging. The color it deposited was even and nice, it was just very very similar to my current color, not what I was expecting. Be very clear when ordering! For me it was hard to find an image to match my natural hair color-- this may have been where things went wrong.
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Grazie, questa recensione è stata segnalata. Annulla
PUBBLICATO DA:
Lily A.
La risposta dai nostri esperti
Danielle - We're sorry that your color turned out differently than you expected. We have reviewed your account and see that your colorist has received your feedback and processed a complimentary reformulation formulated to even out your color, per our Satisfaction Guarantee. Again, we apologize that you were unhappy with your results and hope to receive your feedback on your reformulation soon.
PUBBLICATO DA:
Mabel J.
18 marzo 2016
Still had greying around the front of my hair/forehead.
PUBBLICATO DA:
Mabel J.
18 marzo 2016
Can't wait to try again
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Grazie, questa recensione è stata segnalata. Annulla
PUBBLICATO DA:
Lily A.
La risposta dai nostri esperti
Mabel - We're sorry that your most recent formulation did not provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs.
PUBBLICATO DA:
Gail D.
5 giugno 2026
Easy to use
PUBBLICATO DA:
Gail D.
5 giugno 2026
The kit was easy to use and once applied it did not drip.
I had a little fright when I looked in the mirror before I rinsed as it looked black, of course once rinsed it was blonde.
If you have short to medium length hair I would recommend you only use half the shampoo .
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PUBBLICATO DA:
Patricia S.
27 maggio 2026
First time :success
PUBBLICATO DA:
Patricia S.
27 maggio 2026
First time I ordered your product I needed to colour my roots after having had my colour & highlights at my hairdresser after 2 weeks!
Cannot go every 2 weeks therefore gave a go at your products went to your website & follow the instructions (description if my hair needs photo etc After a couple of weeks received your products :open the box read the instructions closed the box ! I was nervous w”what if it messes my hair lots of negative thoughts A week later needed my roots to look impeccable so I tried. I was amazed by the results it really looks like it was done professionally. I used only half the tint product hopefully I will use the balance when I need it next. Thank you
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PUBBLICATO DA:
Jena W.
8 maggio 2026
Love it
PUBBLICATO DA:
Jena W.
8 maggio 2026
I really like the two colors one for the roots and one for the lengths. I’m so happy not just one flat color for the whole hair. Only thing is my gray kinda turned goldish green but that happens with gray hair at times plus my hair picks up red/gold easily.
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PUBBLICATO DA:
Nicola L.
6 maggio 2026
Produkt ist prima - Geschäftspraxis weniger!
PUBBLICATO DA:
Nicola L.
6 maggio 2026
Ich habe den eSalon über eine Online-Promotion entdeckt und zu Sonderkonditionen ausprobiert. Eine Einzelbestellung (ist sehr klar und einfach gekennzeichnet auf der Webseite, keine Missverständnisse möglich - Super, dachte ich...) aufgegeben und bestätigt bekommen. Produkt kam zügig, hübsch verpackt mit allem was man braucht. Sehr nett.
ABER einige Wochen später bekomme ich eine Email und zeitgleiche Paypal-Abbuchung (die ich NICHT authorisiert hatte): "blablabla, Abo!".
Als ich mich telefonisch beschwerte wurde das Geld sofort zurückgebucht, ohne Diskussion - aber mir die Schuld zugeschoben.
Miese Masche, egal wie gut das Produkt ist, NIE WIEDER!
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PUBBLICATO DA:
beth G.
25 aprile 2026
Colour just right!
PUBBLICATO DA:
beth G.
25 aprile 2026
I was a bit worried leaving the choosing of my colour in someone else's hand as I usually deliberate over box colours for days before finally settling on the exact shade I want. But by using the shade picker and describing my wants I got just the right shade of brown!
I have found it's faded a little faster then I expected, but I have coloured my hair a few times I a row trying to get it right so perhaps that's something to do with it.
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PUBBLICATO DA:
Helen S.
18 aprile 2026
Lovely colour
PUBBLICATO DA:
Helen S.
18 aprile 2026
Spot on colour a few weeks on it's still vibrant. The ends are a little faded but I am bleached under this so not surprised. I'm looking forward to redoing my roots and seeing how it continues to colour.
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PUBBLICATO DA:
Catherine Ann S.
22 marzo 2026
Unbelievably good value
PUBBLICATO DA:
Catherine Ann S.
22 marzo 2026
I was a little sceptical about buying this as I get ripped off by well marketed products all the time. Well, this time I really wasnt, the process was so easy, uploaded my photo and my colour was chosen. I was contacted by the stylist within 24hrs as a courtesy. The package arrived well before I was expecting it and the quality of each item was unbelievable, looked as though id spent hundreds of pounds. The process was well instructed and I managed it ok! My bathroom however wasnt but that is down to me lol! I washed and dried it and im so happy with the colour! My hair is incredibly porous so needed a quick spritz of shine spray and ive just saved myself £80+ and a whole morning spent at a salon, im more than impressed and will definitely tell everyone I know to try you! Ive just cancelled my next hair salon appointment im that thrilled.
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PUBBLICATO DA:
Cathy C.
14 marzo 2026
Review
PUBBLICATO DA:
Cathy C.
14 marzo 2026
Everything I needed was included . There was a question I needed answered during the process and the online chat could not understand. Not a huge issue, but for a first time use, quicker response time would have been better. Over all I thought the product was great and will continue to use and recommend
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PUBBLICATO DA:
Antje R.
10 marzo 2026
Endlich!
PUBBLICATO DA:
Antje R.
10 marzo 2026
Nachdem ich meine grauen Haare mit Drogerieprodukten nie ganz graufrei bekommen habe, hier eine Farbversprechen, welches hält, was es verspricht.
Das erste mal färben war 1000mal besser als vorher, aber noch nicht perfekt.Kurze Info an Haarstylist , Rezeptur wurde angepasst und die 3 grauen Haare die noch durchschimmern hat mein Pinsel wohl nicht erwischt.Besser geht es im Salon auch nicht, dafür ist es wesentlich günstiger.Ein Dankeschön an euch.
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PUBBLICATO DA:
Jennifer K.
7 marzo 2026
Pleasantly surprised.
PUBBLICATO DA:
Jennifer K.
7 marzo 2026
I was dying my hair and it didnt seem to be turning a darker color while I was applying. So I freaked out(it was not on the full 30 minutes). Washed it and I was so surprised. It covered the gray, made roots lighter and mesh with the rest of my hair I actually love it. I didnt even use the whole application either. I thank you and need to have more faith in you all taking care of me.
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PUBBLICATO DA:
karen K.
5 febbraio 2026
Can’t believe it’s been 13 years…
PUBBLICATO DA:
karen K.
5 febbraio 2026
And I’ve never given a review! Great company so responsive and great product. Department store hair dyes are so drying. That’s why I switched to esalon 13 years ago and I don’t have that problem anymore.
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PUBBLICATO DA:
Diana B.
23 gennaio 2026
Haarfarbe
PUBBLICATO DA:
Diana B.
23 gennaio 2026
Ich habe das erste Mal bestellt und bin etwas enttäuscht. Die Farbe fällt etwas dunkler aus, damit kann ich leben. Was mich extrem gestört hat, war der stechende Geruch. Das ging so auf die Atemwege und brannte total in den Augen, dass die Tränen kamen. Das hatte ich noch bei keiner Farbe, auch nicht bei den Drogerie Produkten.
Das Shampoo war sehr gut, dadurch wurden die Haare schön weich und man kam gut mit den Fingern durch. Auch waren die Längen nicht so ausgetrocknet als bei anderen Haarfarben.
Jedoch die Deckkraft am Ansatz lässt zu wünschen übrig. Da ich vorne schon grau bin, schimmert es immer noch silbrig durch und ist am Ansatz etwas heller als der Rest.
Trotzdem gebe ich dem Ganzen noch eine 2. Chance. Bin gespannt, wie es beim nächsten Mal ausfällt.
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PUBBLICATO DA:
Nicole E.
19 gennaio 2026
Love it
PUBBLICATO DA:
Nicole E.
19 gennaio 2026
My daughter had blonde highlights that were very grown out she wanted red hair she now has all one color the grow out does not show anymore it turned out amazing
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PUBBLICATO DA:
Claire H.
27 dicembre 2025
First time customer
PUBBLICATO DA:
Claire H.
27 dicembre 2025
I think product is easy to use . Love the packaging! Was hoping for longer before needing to colour again however same as other products off the shelf.
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PUBBLICATO DA:
Shannon B.
15 novembre 2025
Great kit
PUBBLICATO DA:
Shannon B.
15 novembre 2025
Clear instructions, kit includes everything you need including gloves, stain barrier and remover, and the product itself was great, I am happy with the outcome. It was sadly my own mistake that I didn’t put quite as much into my roots as ends, but I know for next time 😅 will look forward to receiving my next kit when it’s time to re-dye. Also: I stated I had keratin treated hair and needed it to be compatible with that and so far, so good. It doesn’t seem to have impacted the treatment at all.
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PUBBLICATO DA:
Shelly W.
27 ottobre 2025
Picture perfect
PUBBLICATO DA:
Shelly W.
27 ottobre 2025
I sent my colorist a picture of my hair and a picture of some fake hair I wanted to wear next week on my trip to New York. I can’t believe she got it exactly not close, not almost it is exactly what I asked for, picture perfect. Thank you thank you thank you 😊
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PUBBLICATO DA:
Jodi N.
3 settembre 2025
Goodbye Salons, Hello eSalon
PUBBLICATO DA:
Jodi N.
3 settembre 2025
I have been a customer for years
Paid over 400 00 in NYC @John Sahag for years, till I realized the prices were insane.
Found eSalon and low and behold, I was AS HAPPY with my results here as I was at the salon
Color covers all my gray
Shampoo and conditioner are SUPERB and my hair feels like a million dollars the day I color and use the shampoo and conditioner.
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PUBBLICATO DA:
Gemma
15 agosto 2025
Amazing
PUBBLICATO DA:
Gemma
15 agosto 2025
I will never purchase my hair colour from anywhere else. I was having uneven hair colour issues which had been going on for ages and nothing I did was sorting it without giving me unwanted hair tones. eSalon have sorted this out for me on the first go…. I am beyond delighted.
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PUBBLICATO DA:
Diana B.
4 agosto 2025
Finally -- perfect color
PUBBLICATO DA:
Diana B.
4 agosto 2025
It took me a few years before I discovered eSalon. By the second try, they found the color I have been searching for. Won't look back at anything else.
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PUBBLICATO DA:
Lorna T.
4 agosto 2025
Lovely rich colour
PUBBLICATO DA:
Lorna T.
4 agosto 2025
I want to preface this by saying I am very impressed for the price I paid. The colour is not exactly 100% what I was expecting, but it is much better than it was. My hair feels soft and healthy, and the colour is even and vibrant. Compared to the colour on the chart, i would say it is darker and still a little warm, it's like a chocolate brown! This could be due to the colour I have underneath.
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PUBBLICATO DA:
Marion M.
23 luglio 2025
Super conseil !
PUBBLICATO DA:
Marion M.
23 luglio 2025
J’ai trop peu de temps pour moi et quand enfin j’ai un créneau et la motivation, je pense a appliquer la couleur que l’on ma crée il y a 2 mois sur mesure, avec un vrai conseil expert derrière ma commande. C’est a dire que j’avais selectionné une teinte plus foncee, mais de par ma couleur naturelle initiale, j’ai reçu un mail dun expert me Conseillant d’y aller plus tranquillement. J’aurais pu ne pas considérer ce message et poursuivre sur ma premiere volonte. Mais j’ai suivi les recommendations, en validant la teinte qu’ils preferaient pour moi. J’ai enfin appliquee ma couleur aujourd’hui. Je salue l’expertise et le sérieux de ce site et de ses professionnels. Le rendu est impeccable et ils avaient raison, il faut y aller petit a petit. J’ai beaucoup aimé le coffret personnalise et le choix d’application. J’ai opte par le melange dans le bol (j’ai pris un bol ceramique) avec application au pinceau. Double paire de gant, et de qualité,un vrai plus comparé au couleurs en boite du super marche . Les shampooing et soins sont agréable aussi. Le faire soit meme est un reel temps de concentration et s’appliqué est essentiel, avec ce produit j’ai pris un vrai plaisir notamment lors du rincage. D’habitude les cheveux sont secs et difficiles à rincer. Là j’ai senti la qualité du produit a l’application, au rincage, j’ai laisse secher naturellement puis ai fini au seche Cheveux pour la mise en forme.
Vraiment très bien je recommande. A voir sur les prochains shampooing (pour moi c’est tous les 2/3 jours ) , j’espère tenir la couleur 3 semaines
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PUBBLICATO DA:
Sylviane R.
14 giugno 2025
color set
PUBBLICATO DA:
Sylviane R.
14 giugno 2025
j'ai appréhendé au tout début mais les explications sont claires et avec les tutos, on y arrive, je pense que la prochaine fois sera beaucoup plus facile
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PUBBLICATO DA:
Julie S.
14 giugno 2025
Parfait!
PUBBLICATO DA:
Julie S.
14 giugno 2025
C’était une première pour moi! Jamais fait de coloration moi-même et je trouve que les explications sont très claires et la couleur est bien ce que je voulais :)
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PUBBLICATO DA:
Nikki S.
13 giugno 2025
Beautiful color
PUBBLICATO DA:
Nikki S.
13 giugno 2025
Sitting at the salon getting a trim. Lady in the chair next me getting hair colored. She said "I love your hair color, did you get it done here?"
I said no, I order it online from esalon!
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PUBBLICATO DA:
Ginny M.
3 giugno 2025
Universal leave in conditioner
PUBBLICATO DA:
Ginny M.
3 giugno 2025
I used for the first time this morning. I have very fine hair so I rarely use conditioner. It flattens my hair. I got a perm last week so thought I’d try it My hair is very soft and didn’t make it flat But as directed I did not put on roots I like it
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PUBBLICATO DA:
Caroline L.
17 maggio 2025
Agrablemen surprise
PUBBLICATO DA:
Caroline L.
17 maggio 2025
Quand je vais en salon, j'ai les cheveux blanc qui réapparaissent au bout de 2 semaines, et là, j'avoue, il y a un coups de main à prendre pour faire sa coloration au départ, mais elle tiens bien. A tel point que j'ai passé un cycle de 4 semaines sans en refaire. Et pareil, lorsquon prends la douche, général, ça dégorge, he bien là, par changement de couleur après avoir fait la colo. Donc vraiment ravie
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PUBBLICATO DA:
Kimberly G.
13 maggio 2025
Color
PUBBLICATO DA:
Kimberly G.
13 maggio 2025
I was not sure about ordering a color on line but decided to give it a try. I have been coloring my hair for at least 20 years. I found that the color looked good for about 1 1/2 weeks, so I was skeptical. I received my order from you quickly and tried it with in 2 weeks. The color looked really good when I put it on and seemed to oxidize over night and I was not sure how I felt. With in a couple of days I got to were I liked it. Decided to keep it the same color. I found over time that the color was holding firm. For the first time in a long time the gray was not coming through in less than 2 weeks. I may change the color a little bit, not sure yet. I absolutely love that the color stays on the hair for a full 4 weeks. The color was still very good when I did my 2nd treatment.. Thank you for a product that looks so good, shines so bright and last so long.
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PUBBLICATO DA:
Julie Q.
9 maggio 2025
Bien couvrante
PUBBLICATO DA:
Julie Q.
9 maggio 2025
Couleur de très bonne qualité !!! Elle a bien accroché mais cheveux blancs que j avais bien du mal à faire prendre.
La couleur que j ai demandé me plaît beaucoup.
Petit bémol 10 jours entre la commande passée et la réception !!!!
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PUBBLICATO DA:
briarcal M.
3 maggio 2025
lovely colour but struggling to cover my greys
PUBBLICATO DA:
briarcal M.
3 maggio 2025
This is a lovely colour, nice warm copper and blonde tones, but it is really struggling to cover the grey. It's probably not fair to blame Esalon for this, as I chose the colour I wanted, and it's probably not a very good colour for covering grey hair. However I don't want to go any darker, and so I'm happy to put up with it. Totally recommend this company though. Everything is very easy to follow and the hair is left in great condition afterwards.
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PUBBLICATO DA:
Retha A.
3 aprile 2025
Fabulous color!
PUBBLICATO DA:
Retha A.
3 aprile 2025
I couldn’t have gotten better color at the salon. The color was absolutely perfect. I had 2-3 months worth of root growth, avoiding the salon due to how much it cost. Then I tried ESalon. I wont be returning to the salon any time soon. I can finally afford to keep up my color!
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PUBBLICATO DA:
Monali A.
16 marzo 2025
Such a good quality hair colour.
PUBBLICATO DA:
Monali A.
16 marzo 2025
Salon quality hair colour. Easy to maintain my gry and roots touch up . It dose not fully cover my gry hair however I am sure they will adjust and customise my color when I will order my next hair colour .
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PUBBLICATO DA:
Anne K.
14 marzo 2025
Pleased
PUBBLICATO DA:
Anne K.
14 marzo 2025
Very pleased with product and price! I am trying to get the red out my hair and it has worked the best so far, but in the sun I still see some red. Hoping 2nd treatment will completely get the red out
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PUBBLICATO DA:
Betsy T.
6 marzo 2025
Was skeptical
PUBBLICATO DA:
Betsy T.
6 marzo 2025
I have to say that when I opened the kit and started coloring my hard to cover gray roots, I was sure that the color was going to be darker than I wanted. I anxiously waited for the 30 minutes and washed out the color. I was a little disappointed when I saw the wet hair but then I blew dry my hair and I was amazed. The color was the same color my hair was but only better. There are slight variations in the colors and I absolutely love it. Thank you. I will be trying the highlights next!!!!
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PUBBLICATO DA:
Breanna I.
22 febbraio 2025
Life the color
PUBBLICATO DA:
Breanna I.
22 febbraio 2025
The color quiz was so easy and they were able to match my color spot on. The first dye set I got was Demi permanent per their request. Unfortunately Demi permanent doesn’t stay in my hair how it’s supposed to. A majority of It washed out by the second wash, however the rinse tint worked so well to add more color pigment to my hair. The second set of dye I got was permanent and it has stayed soooo well and looks beautiful as ever. I love that the dye doesn’t ruin your hair and isn’t harsh on your hair. It feels like it has products in it to protect your hair and make it shiny as well. I highly recommend this product and company. They make the ENTIRE process from the quiz through the dying process.
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PUBBLICATO DA:
Nancy J.
21 febbraio 2025
Easy
PUBBLICATO DA:
Nancy J.
21 febbraio 2025
I was a bit leery about coloring my own hair, but it was quite easy! Only suggestion I have is to have mirrors to really see what' going on in the back!
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PUBBLICATO DA:
JC B.
12 febbraio 2025
Finally! The color I’ve wanted.
PUBBLICATO DA:
JC B.
12 febbraio 2025
For years I’ve tried to get stylists to add copper to my hair color. Every time I’ve asked for red, they have gone for cooler tones and argued me into submission. FINALLY I was able to stay within my dark blonde/light brown range with some added copper and it is STUNNING! They somehow managed to add copper without completely obscuring my natural gold overtones. Someone asked me yesterday what treatment I had put on my hair to make it iridescent. I gave them the website and told them to have fun!
My hair is shiny and healthy looking and the gray coverage is excellent. I’m about 40% gray at this point so that’s a big big deal.
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PUBBLICATO DA:
Kristin W.
30 gennaio 2025
Obsessed
PUBBLICATO DA:
Kristin W.
30 gennaio 2025
I'll never buy any other hair color again. I never had to color my hair until now, as I have white growing in and I'm a natural redhead. I got box dye once and hated it, it was darker than my natural hair and I was constantly bleeding red for a week. I found this website I just did my first application the process seemed less. The color didn't stain anything, my white towel is still white, and the color rinses completely off after you wash it out. I'm very impressed and I won't buy another hair color again, I'm hooked!
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PUBBLICATO DA:
Jenny L.
21 gennaio 2025
Color is wearing down beautifully
PUBBLICATO DA:
Jenny L.
21 gennaio 2025
Sometimes I have to hold onto my custom color order for a few extra weeks before use; this is one of those times. This new medium brown after application was a little dark, but looked good. After a few washings, the color is "fading" nicely. I have hair that is resistant to all color (these are the roots that went white in my mid-twenties) and this color goes well with those grays. eSalon color is not harsh on the scalp post-coloring and wears well.
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PUBBLICATO DA:
Angela L.
17 gennaio 2025
Perfect even colour in a box
PUBBLICATO DA:
Angela L.
17 gennaio 2025
Okay, so when I opened the box and saw all the bottles and step by step instructions I thought it was a lot of pal-lava. I am used to just mixing together a box dye, chucking it on and hoping for the best and then disappointed when I have mismatched colour and greys still left. I followed the instructions and it wasn’t as tedious as I thought and I am so chuffed with the results my hair is evenly coloured and not a single grey remained (I had 6 weeks worth of growth). The shampoo and conditioner was enough to wash out excess colour after rinsing and didn’t need to do a second wash with my normal shampoo and I had no tell tale stains thanks to the stain remover that comes with the pack. My hair feels and looks really healthy.
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PUBBLICATO DA:
kathleen M.
6 gennaio 2025
Much happier
PUBBLICATO DA:
kathleen M.
6 gennaio 2025
The color set was delivered last, confusing my understanding of product use. Once I got that, the rest fell into place, and I am pleased. I want the color to be more of a wheat with glimmer if possible. Sorry, we had a rocky start. Thank you.
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Grazie, questa recensione è stata segnalata. Annulla
PUBBLICATO DA:
Morgan D.
23 dicembre 2024
Great product
PUBBLICATO DA:
Morgan D.
23 dicembre 2024
Product was easy to use and apply. I liked the coverage, but did not like that my roots ended up being a little lighter than the rest of my hair. Overall, I recommend this product and will be purchasing again.
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Grazie, questa recensione è stata segnalata. Annulla
PUBBLICATO DA:
Kim V.
21 dicembre 2024
Finally I Found My Color
PUBBLICATO DA:
Kim V.
21 dicembre 2024
I just wanted to say thank you to eSalon- you did it! It took a few little tweaks but you listened and applied to achieve exactly what I was hoping for. My hair is now that medium brown I have been trying to achieve for YEARS.. The struggle has always been the color pulled brassy-- or it was way too dark. When I reached out to the eSalon team the color was better- but it wasn't exact to what I wanted- then I wrote to your experts a second time - small tweak- but still not perfect- third time around wrote again- moment of silence... PERFECT! THANK YOU!
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