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67 566 recensioni dei clienti |
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ColourI like the colour but would of liked it brighter It’s ok but the colour at the front is not that good 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Color is awesome!I love the color, better then I thought ! And it’s good :) But it doesn’t cover grey hair :( Thanks God I have only few grey hair. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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colordidn't like the color 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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A Winner!Thank you so much for my new color. Exactly what I wanted Love it! My only gripe is that you did a quantity for very short hair. I always have to dispose of a at least 1/3 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great product!It was very easy to use and I liked the products very much, however color was too dark for me. I think it may have been error on my end however, I am going to look into a highlight kit to adjust. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Trop rougeBonjour Sabrina Je suis toujours ravie de la texture de vos colorations qui contrairement à d'autres laissent mes cheveux doux et soyeux... Cependant ce qui me gêne c'est ce ton acajou qui invariablement ressort au détriment du cuivré... Pouvez vous rectifier ce problème ? D'autre part si cela est possible j'aimerais que la livraison soit reportée jusqu'au début avril ? Je rentre à l'hôpital subir une lourde intervention qui necessitera ensuite une rééducation en centre... Il me sera impossible de me faire une couleur (d'autant pour passer mon temps en piscine) Merci beaucoup Sabrina Amicalement Pascaline 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great qualityLove the quality of color but it is still too dark. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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An ok experienceI followed the instructions ended up with a little too much of a copper color in my crown than I was looking for. Overall not a bad experience. I had quit coloring my hair at home but saw this and thought I would try it one more time I'm not sure I will do it again? My hair has too much tendency to look reddish, I think I need to stick with my colorist. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Toujours au topToujours très attentif au demande 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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They really listenColor is still not perfect but I think it's me. I may not be describing my wants perfectly but that's not their fault. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Gray hairLove the color and that its being shipped straight to you, just wish it did better on covering the gray hair. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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AlmostA little to “bright”. Maybe tone down a bit. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love the colorThe color is a little bit different from what I expected but I still love it and the result 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Loving itThe color came out a bit darker than I usually dye it, but I absolutely love it and my hair is super shiny! I requested no red tones and my colorist nailed it. I wish I had found this website a lot sooner. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Product is awesome - eSalon is working on getting the color right.(Just not pleased with the color even after last request to have it changed. Not trying to be difficult... but I want an ASH BLONDE - not a yellow blonde. It's a shame, because I do like the product... but I hate the color.) To be honest and 'fair'... I am upping my rating for eSalon... I do like their product much better than Madison Reid, which I had tried before... So I want to clarify... While I have not been happy with the 'color', (too golden, not enough ash) the quality of the product is exceptional. I love that my hair is still soft after coloring.. the product itself is not harsh AT ALL on my (normally dry) hair and its smells nice. My colorist has contacted me about adjusting the color again and I will also say that they are GREAT about responding very quickly and providing good solid customer service. I really appreciate that. I've decided to give it another go, and hopefully the third run will be the charm! Because I really do like the product itself, if I can get it in the right color. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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I am pleased with the colorI am pleased with the color. However, I am working with them to cover more of the grey in the front. I am a blonde. I may just need to leave it in longer. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love it!!This was exactly the color I was looking for, however I didn’t use bottle #2 of color. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Haarfarbe gutÜber das Farbergebnis bin ich zufrieden. Beim nächsten Mal würde ich jedoch eine Nuance heller bevorzugen, da ich bei jeder Färbung das Problem habe, dass die Untere Haarpartie viel dunkler wird als die obere. Leider habe ich entweder auf die Barrierecreme oder auf das Haarfarbeentfernertuch allergisch reagiert. Ich weiß nicht, ob das schon öfters vorgekommen ist, bei anderen Kunden aber evtl. Ist es eine wertvolle Information. Im großen und ganzen bin ich über das Farbergebnis jedoch zufrieden. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Easy to use - really nice colorThe kit arrived on time, was easy to set up and use and had a nice color match. My only reason for 4 stars vs 5 is that I have hard to cover grey and this didn't do the trick. Some of those pesky roots still show through. Will try again because I like the simplicity of mail delivery and custom color. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Deficiência na coloração dos cabelos brancosOlá Gostei do produto. No entanto não consegui a coloração dos cabelos brancos como desejado, uma vez que estes são de difícil coloração. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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E Salon Custom hair colorLove the color but doesn't cover the graying hair. I don't need the highlights anymore as the gray is dimensional 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Best colorI loved the color and the way it comes, I was really impressed by the presentation of the product, perfect in every detail . I have no talent for DIY then I found really complicated to die the back part of my hair. The only thing I would complain is the smell, it’s a bit stronger then the one I am used to. I’m hoping that the color last long because it’s lovely. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Thank you for helping me avoid the salonBeing a natural strawberry blonde who lived with black hair for 15 years... pitch black... I started the long tiring scary journey of trying to get the black out. I had no expectations or specific color in mind when I started I just knew I wanted warmth. I used hair color remover once and ended up with patchy brassy orange blonde and bleach blonde mix. I was expecting this and was just happy the black was gone. I used a semi-permanent strawberry blonde just to try to even out the brassy and patchiness. It worked ok but my roots went overly dark and as did the bottom of my hair. But it still looked ok so I left it for a while. I ordered eSalon hoping for the best. And I am absolutely ecstatic with the results.... the color is a nice version of my natural color a little darker which I like and a ton of dimension AND no brassiness and no red... the colour they created neutralized the orange/red that was overtaking my hair. The whole package - the little things like a roots vs ends bottle and the conditioner ... its a high level salon experience in the comfort of your own home and for a fraction of the cost. Thank you eSalon.. the colour is absolutely stunning! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Spoil yourselfThe personalized box and all the extras really spoil you when you use this as your haircolor option 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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ITS THE WORST I'VE EVER USED!!!FIRST IT FIRED MY HAIR..AND MY HAIR WAS HEALTHY AND I JUST GOT A HAIRCUT B4 COLORING!!! ITS NOT BLACK OR BLUE TINT AT ALL..ITS BROWN!!! I HATE IT ILL NEVER USE UR PRODUCT AGAIN!!! WHEN I COLOR MY HAIR ITS A SHINNY BLACK WITH A BEAUTIFUL HIGH BLUE TINT..YALL R RIDICULOUS!!!.. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Color not enough for my hairNeed more color cause i have very long hair 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Really likeI really like the colors they offer & how my hair feels after coloring, however, I wish it lasted longer. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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It doesn’t lastThe first time I used this color it seemed to last a lot longer than it does now. I’m getting disappointed in that the color starts to fade just after the first week. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Cold be better on gray hairNot very good gray coverage..roits look golden brown to gold. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Liked it a lotI liked my new colour and the coverage it gave me. The only reason this review is not a five star is because I thought it may be lighter, but I asked my colour stylist if they could slightly change my next order and they were so helpful and knowledgeable. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Live the color but...The color doesn’t last. By the second wash it is coming out. It never happens on the initial formula but subsequent bottles are for roots and ends and therefore it washes right out. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Lots of complimentsI have had a lot of people compliment my hair color. I like it, but others noticing makes it just a little better! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great productI have dyed my hair with over the counter products for years and it always takes a few weeks and a deep conditioning treatment for my hair to recover after use but this left my hair soft. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Was almost totally satisfiedWas completely satisfied except for my roots where my grey was showing. Color turned out great but grey cover up was a quite a bit lighter. Was a copper color & rest of hair was drk brown/mahogany/violet. Was looking for more violet than the mahogany because my hair turns more reddish no matter what color I try. Like the dark color, almost a plumb/ violet with the darkness of the dark brown as well. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great shadeGreat shade but would prefer a couple of shades darker good performance product 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great Color...Super color. One concern is the incredible small amount of conditioner included. I have long thick hair and it barely covered 1/3! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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SurprisedI have pretty long hair and it was way more formula than I needed seemed like a waste. Felt bad to throw so much away. Wanted to use it throughout my hair. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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trop contente !je pense que je vais continuer avec vous , la couleur me paraissait foncé, mais il n en était rien , je trouve même qu elle est plus adaptée à mon teint .. donc je vous dit au mois prochain 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Coloration qui s'ajuste petit à petitColoration que j'apprécie, malgré qu'elle ne tienne pas au delà de 8 jours au niveau des tempes. Par contre produit agréable et qui doit se faire suivant les conseils donnés. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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it was goodI like the bit of highlight however it does seem dark. Darker than before. I like a touch of auburn but wish it wasn't so dark in general. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Dark brownMy colour has come out more darkest brown black , not the nice red mahogany brown that i expected , disappointed , will try one more time 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Mi color personalizadoHa salido más oscuro de lo que esperaba. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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It works!I love the color but it does take some time to do it right! Read the instructions carefully but it’s worth it to be able to get what I want in my own home! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Beige BlondVielen Dank fur diese Farbe. Sie sieht sehr natürlich aus.. das Ergebnis ist ein beige blond mit kühler Note.. Einziges Manko ist dass graue Haare die Farbe nicht annehmen. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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ColorationDie Farbe ist echt gut, leider passt sie nicht ganz zu meinem Typ. Man kann sich auch beraten lassen, allerdings ist es halt nicht so persönlich wie beim Friseur. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Color faded after using the tint.See above 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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RETURN OF THE GRAYMY GRAY WAS BACK IN SIX DAYS 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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workes the best of all the color kits i have ever bought.i have stuck with this for several years, why, because they work with you until you are perfectly thrilled with the color. I have used all types of over the counter color plans, and found none to equal this product. They may cost a bit more than regular drugstore color products but boy are they worth it. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Hair color seems to fadeAt 4 weeks, the color I used is fading away and does not seem to hold. Needing better grey coverage 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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good colorthe color held to most of the grey's 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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I love the ease of the color set.I only gave it four stars because I wish that it had a little more red tint to it, but im sure that it is because of my natural hair color. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Wonderful color adjustment!I have been dying my hair blonde for years. I wanted to get away from the blonde and try to go with a more natural color that would blend more with my graying hair. I tried a retail brand's silver color and, given the color of my hair, it came out an unusual darker blonde which I kind of liked. I wanted to continue to get my color from esalon because I have been a satisfied customer for for a few years. I sent pictures and explained what I had done to myself and asked it they could come up with something similar. The first try was still too blonde for me. I reached out to esalon with this information and received a personal phone call from a colorist during which we discussed my color and I thought I was asking the impossible! But, after the conversation, I received a new adjusted color and I could not be happier. I get so many compliments on my hair mostly about how natural my color looks. I highly recommend the services and products of esalon! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Jolie couleur mais trop foncéDe base châtain avec des mèches blondes foncées j’ai opté pour une couleur blond foncé pour éviter l’effet racine. La couleur est très jolie, les cheveux soyeux mais très très foncé. Je voulais plus clair et cela ne rend pas comme la photo, c’est vraiment trop sombre et je ne me retrouve pas. Dommage car j’adore le concept. Peut être auriez vous un conseil pour un rendu plus clair... 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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GraysOverall the color was spot on However, covering the grays lasted thru 3 shampooing Will cancel and return to the salon 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Gooey HairThe last couple of times I colored my hair, there was a gooey residue left . I had to shampoo my hair 3 times to get it out. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Color setI love it , but I would like to bump the golden shine just a little more up.to make my hair look a little more lighter. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Please Temporarily Stop DeliveriesI am behind with my hair coloring and now have 2 unopened kits. Please discontinue distribution until otherwise notified. Thanks! Chyrell English 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Color turned out niceColor turned out nice, I feel there is still red popping through? Could it be dulled down. Maybe that is just my natural hair, and I can't do much about it. But, my husband said he really liked it, and that he didn't want me to change anything about the formula. Otherwise, the process went well. I found parting my hair and adding color was a bit challenging. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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colorationtrès bonne coloration, un peu foncé mais tiens encore au bout d'un mois 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Still haven’t matched my colorI like the product but am disappointed to not have found the right color match yet. My hair is a little tricky. When I have a more brown color, the rest of my hair looks red and vice versa. But over all it blends in okay and is better than store bought attempts 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great, but fadedColor was great and covered my blonde streaks, but faded a couple weeks later. Even using esalon shampoo and conditioner. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Closest thing to pro color I've ever foundLet's face it. You look great after a salin visit... but it's very expensive. E salon has developed a way to get that salon hair experience.. at home! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great colorGood color, however, the shampoo and conditioner provided wasn't enough to cover my extremely long thick hair. The dying process left my hair rough dry and coarse feeling. I feel if I had more follow up conditioner would have prevented that. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Nice results but chintzy on the extrasVery easy, straightforward instructions to follow. I like how my hair turns out. But would it hurt your bottom line to supply us, the first time, with four Big (I have quite a bit of hair) plastic clips and a generous-sized plastic bib-apron, maybe with a tiny velcro closure for the back of the neck? 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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My recent purchaseI was very pleased with my color. My stylist hit my color right on. I wasn’t able to print the instructions so I had to keep looking back at my iPad. Luckily a friend of mine helped me out. After coloring I noticed my hair was very nice and soft. Unfortunately the stain remover didn’t immediately remove the color from my face. I really liked getting two bottles of color and developer. It was well worth the money. Also getting everything I needed to color my hair. However I cannot afford to do it again until April. I would like to receive a discount on my next shipment if possible because I understand that I would only receive one bottle of color and developer. Again kudos to my hair color expert on giving me a beautiful color. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Worked okay, but hard to applyColor could be a bit more red. Not darker or lighter, just more red and bright gold. I found it almost impossible to apply to JUST ROOTS, as my hair is fairly short and very fine and no matter what, the ends just suck in the color. I am very happy with quality and coverage of my grays. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Jolie couleurEst-il possible de mettre un peu plus de cendrée dans la couleur? 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Natural colorI was amazed at how natural the color came out. At first I was nervous seeing how dark the color started to develop. I had a bad experience with box dye making my hair almost black, or a lighter brown with hot roots. The color came out a beautiful chocolate brown. It didn't cover some of my greys at the temple, but that's user error. Next time I'll leave it on longer. Other than that I'm happy. Thank you! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Satisfied with colorI am happy with the color but I cannot get all my grays to cover. Very frustrating to say the least 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Finally my desired colorWas trying for years to get my natural color; I finally found it here, 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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i likeI wish it was a darker purple in stead of a fusia pink 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Modification couleurBonjour Après avoir fait la 2ème couleur,mes racines restent plus claires que les longueurs.. Je pense sincèrement que seules les couleurs chatains ou bruns peuvent couvrir les racines à 100%. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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PerfectPerfect color but made my hair look dry not shiny and soft. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Nice color!The overall color product is very nice. It is just a little darker than what I wanted. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Better than store boughtI really like this a lot because my hair still soft after coloring... with me, the store bought makes my hair dry and dull... However, i cancelled my subscription after 2 orders because my scalp is just too sensitive... i ended up having to deal with dandruff on both store bought and this one... If not, i would have stayed with eSalon. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Custom color setI missed having highlights in my hair and my ends were getting darker vs roots were lighter. I have very resistant gray hair. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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ColorationOdeur forte mais résultat top 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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color little changeHello, like how color goes on but I think it could be just a little more darker blonde, with highlights of light blond and Champlain , Just for the winter months. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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HighlightsPlease just send me my highlight kit soon. My payment info has changed. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Huele muy concentradoCubre muy bien las cañas , pero de la mitad para abajo queda diferente el color 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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CouleurCouleur très adaptée mais je trouve qu'elle ne couvre pas assez les cheveux blancs 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Beautiful colorThis was a beautiful color, the only thing it's that it doesn't last that long, wish it were permanent. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Better adjustmentThis new color covers better 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCarmen - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
First trySo with any first time experiment, the end result is anticipated but there is always a bit of trepidation, especially when it comes to at home hair color. I held onto my box for 4 months before trying it. I was always short on time and let's face it, I was intimidated by all of the stuff in the box. I was used to one bottle and one pair of gloves. I also had a hard time sectioning my hair so I wound up making long ponytails and coloring that way. Most of the grey came out but I missed a couple strands in the front. But I'm happy with the end result. My hair is soft, and the color is pretty much what I thought it would be. I'll definitely use this service again and won't be so nervous next time. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Nice colorI like the color and ease of use, but I'm disappointed in the gray coverage. I have resistant grays around my face and no matter how covered I get them they still pop through. Other than that I'm happy with the product. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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colorYou do a really nice job designing the colors, but I would have to say that the product itself does not cover the gray/silver good enough and it fades away too soon. My next order will need to have maybe a stronger level base to lift out the golden tones, also. I'm probably not using the correct terminology. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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First Time Coloring My Own Hair - Hair Color Was OkayI would give my experience a 7 or 8 out of 10. I loved the customer service and the application itself was easy to follow. I wish my color was a little more red like I wanted or that the color had taken to my hair a little better. I am not sure if the color not taking was my hair itself (I waited the appropriate time before moving onto next steps), since even when I go to a salon I have to wait extra time for color to take OR if the color not taking was user error since I have never self-dyed my hair and I may not have saturated as much as I thought I did. I also feel that the root color was too different from the ends color. I do plan to give this box another try in the near future and hopefully the next color will be a little more to my vision. I really did find this easy and I loved the service so I am overall very pleased still! :) 2 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Looks goodLooks good but not the color I am looking for. I do like the color. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Me gusta pero me quedo color zanahoriasEspero k el próximo color me ayude gracias 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Works goodWorks pretty good just need to figure out if I am allowed to put in some drops that help cover the gray better cuz I put it in my own when I would buy it from Sally's if that was my subsidy color or if it would actually help with my gray 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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SuperTrès longue tenu n abîme pas les cheveux recouvre bien les cheveux blanc et le shampoing et l après shampooing laisse un parfum délicat à mes cheveux. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great colorMakes my hair feel very dry Almost brittle the color is beautiful for the first week and then it starts to fade very quickly shame I really did like the color 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Good colorI like the color, but it didn’t cover my grey very well. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Received wrong productI ordered leave in conditioner and received weekly treatment! Please send me leave in conditioner! TY Deborah 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDeborah - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
colorationj'avais demandé une teinte plus claire que la précedente commande et j'ai eu ce que je voulais 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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End result is very nice. not much grey coverageMy 1st order had 2 bottles, so it was a little confusing to figure out. The color is lovely, I like it a lot. I don't have a ton of greys, but the ones I have didn't get covered. It's ok because the color is nice 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAnnie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love the ColourReally happy with the colour and shine Covers greys until they grow back 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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ColorGreat color. The color didn’t stay though. Seemed more like semi-permanent. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Brittany - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Gray hairHi, I’m really happy to chose you. You are very organized and great customer service but I still am not happy with my gray hairs. The colors dose not cover my gray hair very well. I do follow the Constraction but still doesn’t work!! Is there any recommendations?!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Zara - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Colour productVery satified 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJosie - We're so happy to hear that you're enjoying the Custom Color! We truly value your feedback and look forward to hearing from you again in the future. |