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Color Set
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67 686 recensioni dei clienti verificate |
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AwfulNot like my natural colour at all, false red colour that is so far from my natural colour😫 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHannah F. -Thank you for your feedback. We're so sorry to hear that you are disappointed with your hair colour. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to remedy this situation. Please keep an eye on your inbox for more details. |
DisgutsadaEstoy muy disgustada con el color recibido me oscurecio mi cabello totalmente y me eliminó todo lo cobrizo que tenia, no quiero mas ordenes, terrible la experiencia. Ahora el salon me indica que no podré llegar a mi color nuevamente. Elegi el color deacuerdo a las imágenes de color que muestra su Carta de colores y no es nada semejante.Llame para que no enviaran pedido y hable con una representante por que el color que deseaba era el de la promoción de una foto en su anuncio y queria estar segura de que el color se asemejaba y como quiera me enviaron el color. NO DESEO MAS ORDENES . 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDamaris - Lamentamos mucho saber que se sintió decepcionado con los resultados de la aplicación del color. Nuestra Garantía de felicidad del color eSalon es algo que siempre respaldamos y trabajaremos con usted para alcanzar sus objetivos de color de cabello. ¡Esté atento a nuestro correo electrónico para informarle sobre los próximos pasos! Realmente apreciamos sus comentarios. |
DisappointedDisappointed colour lasted 3 wks has made my hair dull and flat 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiClaire H. - Thank you for your feedback. We're so sorry to hear that you are disappointed with your hair colour. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to have your hair looking is very best. Please keep your eye out for an email from us shortly. |
Not goodI asked for Cherry Cola and I got light brown with a hint of red. Very disappointing. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHelen O. - Thank you for your feedback. We are truly sorry that you were not satisfied with the result of your hair colour. Upon reviewing your profile, we see that you have already discussed your concern with our Team Members. Please let us know if there is anything else with can help you with. |
Bin enttäuschtMir ist wieder die falsche Farbe gesendet worden. Ich hatte die Farbe von BG-2 vor der letzten Lieferung wieder auf BG-1 geändert, hatte aber trotzdem die falsche Farbe bekommen und ein paar Tage später kommentarlos die richtige. Diesmal habe ich wieder die falsche Farbe bekommen. Das sehe ich erst, wenn es gefärbt ist, da es nicht auf der Flasche steht. Es ist weißgrau geworden, von Blond keine Spur. Ich werde mir wohl was anderes suchen. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiBarbara G. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Not happyThe colour didn’t cover my white hairs 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHirah R. - Thank you for your feedback. We are so sorry that your hair colour didn't cover your greys. We want to work with you and have your hair looking is very best. We will reach out to you via email to remedy this situation. Please keep your eye out for an email from us shortly. |
Ends RefresherThe color of Ends Refresher was light ginger ! How could it be possible to sent such a color when the main color is much, much darker? Moreover, there were not even instructions on how to use it! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiPAULINA W. - Thank you for your feedback! We're so sorry to hear that your hair colour didn't completely meet your expectations. We see that one of our Expert Colourist has adjusted your formulation and reached out to you via email. Please, let us know if you have any further questions, we're always here to help! |
ends were almost pink lookingWanted it to be subtle but some parts look almost pink 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRosie H. - Thank you for your feedback! We're so sorry to hear that your hair colour didn't completely meet your expectations. We want to work with you and have your hair looking is very best. We have reached out to you via email to remedy this situation. Please keep an eye on your inbox for more details. |
No cubrió mis canasRevisando mi cuenta dice que me enviaron una caja el 10 de diciembre, nunca recibo esa caja y trate de eliminar mi tarjeta para no hacer más compras y no me da esa opción, por favor indíqueme cómo debo hacer para cancelar mi suscripción 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiViviana - Agradecemos mucho tus comentarios! Al revisar tu perfil, vemos que ya trabajaste con uno de nuestros expertos en color para resolver tu problema. ¡Por favor, avísanos si hay algo más que podamos hacer por ti! |
FarbeIst top,doch müsste das rot etwas mehr zu Ausdruck kommen.sterne wollte ich mehr vergeben,nur nach einem gings nicht mehr 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRamona F.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |