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Color Set
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67 686 recensioni dei clienti verificate |
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Too much redI would like to see the mahogany and lighter tone 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLori - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Terrible productOne use and my hair felt like straw! Also a very unpleasant smell. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLorraine - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
la couleur est parfaite !Incroyable, j'en reviens pas, la couleur est parfaite, j'ai adoré la nuance supplémentaire pour les longueurs. Petit bémol : je regrette d'avoir jetée la moitié du flacon étape 1 : Racines, trop grandes quantités quand on l'associe à l'étape 2 pour les Longueurs. J'ai le cuir chevelu très sensible, et malheureusement cette coloration n'est pas une exception, je tenterai la prochaine fois de faire un bain d'huile sur le crâne, pour aider à mieux la supporter. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSalut Mary ! Nous sommes ravis de savoir que tu es contente du coloris et que tu as adoré le reflet supplémentaire pour les longueurs. C’est génial d’entendre ça ! Nous te remercions pour ton retour sur la quantité de produit. Nous prenons en compte ton expérience pour améliorer nos recommandations et les rendre plus adaptées. Concernant ton cuir chevelu sensible, c'est une excellente idée de faire un bain d’huile avant l’application, nous espérons que cela t'aidera ! Si tu as d'autres questions ou si tu as besoin de conseils supplémentaires, n’hésite pas à nous écrire. |
Ni me gustoPinte mi cabello con el tinte que recibí y mis canas todavía están, no se pintaron 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHola, Raquel: Lo sentimos mucho. Revisa tus emails, te acabamos de escribir para poder ayudarte. |
Watch out . They place you on a reorder time and send it out.This is a scam order trick to keep your money and you do not even know it. Just go to a salon or drug stone instead. They charge $34.51 for the "supposed order. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAnne - We’re truly sorry that our service did not meet your expectations. We take our clients' feedback to heart and have reached out to you via email. Keep an eye on your inbox for more details. |
You mismatched a colorHey guys, your colorist did a horrible job. You sent me a much lighter color and completely wrong shade than my original color. I am very dissatisfied with your try! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiOksana- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
didn’t dye my hairit didn’t dye my hair at all after following all instructions - last color i did from y’all was awesome, but my hair is still just red 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLily - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No gray coverageDidn't cover my gray at all. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRegina - We’re sorry to hear that your hair color is not covering greys as expected. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
Got order I don't wantThis was charged without my consent still trying to organise return, do not recommend I have posted on Facebook advising people not to fall for this scam. Sent a mail saying do not deliver 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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not happy with the quality of the productwhite hair visible already after the second wash 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Vera! We are sorry to hear your greys weren't fully covered. Please check your emails, we got back to you to help you further. |