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Color Set
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67 686 recensioni dei clienti verificate |
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Hält nicht was es versprichtFarbe hält nicht. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHallo Margot! Bitte überprüfen Sie Ihre E-Mails. Wir haben uns gerade bei Ihnen gemeldet, um Ihnen weiterzuhelfen. |
Not really satisfiedI went for the copper colour as that's what I always do my hair. I have ended up with like dark brown roots and the colour isn't as bright as what I normally get not really happy with it at all. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Jill! We are sorry to hear your colour hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Es ist mir zu dunkelDie Farbe hat den Rotstich weg gemacht. Aber die Farbe ist mir zu dunkel,da ich sie nicht mehr so oft färben wollte. Jetzt wird man den Grauansatz wieder sehen ,beim rauswachsen. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHallo Cornelia! Es tut uns leid zu hören, dass Ihre Farbe dunkler als erwartet war. Bitte überprüfen Sie Ihre E-Mails. Wir haben uns bei Ihnen gemeldet, um Ihnen weiterzuhelfen. |
Farbe, Auswirkung HaarDie Farbe entspricht nicht den Vorstellungen von „mittelblond“ sieht orange-rotstichig aus, Haare sind stumpf, Schwierigkeiten beim Waschen, Kämmen…hoffe, meine Haare sind durch diese Intensivönung nicht nachhaltig geschädigt 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHallo Anje! Es tut uns leid, dass Ihre Farbe nicht Ihren Erwartungen entsprochen hat. Bitte überprüfen Sie Ihre E-Mails. Wir haben uns bei Ihnen gemeldet, um Ihnen weiterzuhelfen. |
EnttäuschtFarbe hat nicht so gedeckt wie erwartet. Außerdem ist das Auftragen umständlich. Habe auch nicht bemerkt, dass ich ein Abo abgeschlossen habe. Ist sehr geschickt geschrieben und fühle mich übers Ohr gehauen. Man kann das Abo deaktivieren, was ich getan habe. Die Farbe wurde trotzdem verschickt. Fasst 30 € ist schon sehr teuer und ihr Geld nicht wert. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHallo Cornelia! Wir entschuldigen uns für etwaige Missverständnisse mit Ihrem Farbplan und auch mit Ihrer Grauabdeckung. Bitte überprüfen Sie Ihre E-Mails, wir haben uns gerade bei Ihnen gemeldet. |
Nada que ver el colorMe quedó el pelo rojizo cuando pedí un tinte negro azul quedé aburrida 😒 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHola, Lady: Sentimos que tu color no haya resultado como esperabas. Por favor, revisa tus emails, te acabamos de escribir. |
Doesn’t workI didn’t get any colour in my hair 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSanju B. - Thank you for your feedback. We are so sorry for the disappointing experience you have had with your hair colour. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to make this right! |
My hair is bright pinkMy hair is pink like electric pink I cannot believe this!!! So angry and upset 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKayleigh H. - Thank you for your feedback. We are so sorry to hear that you are disappointed by the result of your hair colour application. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Please keep your eye out for an email from one of our Expert Colourists for the next steps! We truly appreciate your feedback. |
Poor customer serviceReally Unimpressed with customer service Ordered hair colour well over a week ago and it didn’t get despatched. Decided to go to hairdresser instead and tried to cancel the order as it says you can by phoning. Phone was not answered so repeatedly emailed and filled out contact form. Those were also not answered so now they have sent the colour very late which I no longer need and I have wasted over £40. They have not responded to any of my contacts. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Nina! We are so sorry to hear you haven't been able to speak with us to cancel your order. Please check your emails, we got back to you to help you further. |
Wrong color once againMy hair turned out extremely red, when it was supposed to be more blonde 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMelinda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |