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Color Set
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67 669 recensioni dei clienti verificate |
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Reddish colorThe color is too reddish. I ask the hairstylist to change it for the previous order, and decided to try it again and ask to to make it colder, but got the same red/orange hair color. Requested ashy color 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSasha - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Keine zuverlässige GrauhaarabdeckungTrotz zweimaliger Coloration sind die grauen Haare nicht zuverlässig verschwunden. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJennifer H. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Fucking waistI Sent several pictures of my natural color and the color it has faded to I used their color and now look like a damn clown wtf so discussed 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiBrenda - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
UnmöglichEigentlich kein Stern, leider geht das nicht Abo kann ich nicht kündigen, Telefonnummer existiert nicht 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiBirgit - Vielen Dank für Ihre Kontaktaufnahme! Mit eSalon haben Sie viele Möglichkeiten. Wenn Sie eine Bestellung über eine Rabattaktion aufgeben, werden Ihnen während des Bezahlvorgangs Informationen zu unserem wiederkehrenden Versand angezeigt. Sie können aber auch Einzelbestellungen aufgeben – ganz ohne Bindung. Der Vorteil eines Farb-Abos besteht allerdings darin, dass Sie bei jeder Bestellung 20% sparen. Das ist ein großer Vorteil für viele Kunden, die ihr Haar öfter färben. Außerdem haben Sie die Möglichkeit, das Abo jederzeit zu kündigen. Wir haben Ihnen bereits eine E-Mail zukommen lassen, um diese Angelegenheit weiter zu besprechen und herauszufinden, wie wir Ihnen behilflich sein können. Bitte behalten Sie Ihren Posteingang im Auge. |
Disappointed ☹️I’m totally not satisfied with this customized color, I just tried it today and all my grey roots are still very much visible. And yes I know how to use it. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiArshi - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Worst hair dye I've ever used!Dye was soft black on type with blue for the ends..two hours later, my hair is IDENTICAL to how it looked before...grays, brown roots and all!! Canceling immediately. Just wish I could get my two hours back! 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSara - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Unhappy with colour outcomeI ordered 9 - light blonde. Followed instructions to the letter. Have orange roots and dull lengths. Going to cancel future deliveries. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Jodene! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, we got back to you to help you further. |
Was not pleasedSorry was Not satisfied at all! The Only thing it did was cover the top of my head grey hairs, I was disappointed & expecting more. Sorry I’d like to Cancel any future items please and a Big Thank you for giving me the opportunity to try it. . 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiTammy - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
the effect was great but a color was too dark for methe effect was great but a color was too dark for me 3 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Anastasia: We are sorry to hear that the hair color was too dark. Please check your emails, we got back to you to help you further. |
Ok nice colourNice colour but it became more darker than before - was expecting lighter 😕 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Natalie! We are sorry to hear that your hair color was darker than before. Please check your emails, your colorist will be back in touch to help you further. |