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Color Set
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67 669 recensioni dei clienti verificate |
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Color didn't workI got the red copper and I have dark brown hair. My color didn't take. It just made my hair a little lighter like a light brown. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCrystal - We truly appreciate your feedback, and are so sorry to hear that your color did not turn out as expected. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
NEVER AGAINI was not very happy with my results, the color did not cover my gray hair at all. I think it needed more than the 30 minutes it said to process. Other than that the rest of my hair looks and feels great. I will give your product one more chance before I move on. January 19, 2023, So I gave it another shot and I am even more disappointed than before, it's like I didn't even put dye on my hair!!! The directions only increased the processing time by 10 minutes, from 30 to 40, well I left it on for an hour and it did not make my hair look any different, still had all my gray!! I want all my money back, this was a complete and utter waste of my time and money!!!! 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Tone didn't change my hair colorSorry but this tone didn't cover or change my hair color 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiGina - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My hair had a green tint and very very dark at rootI tried the color on medium blonde hair and results were dark brown root and a greenish gray color Awful!!! Contacted them and no reply?? What an awful experience!!!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDiane - We are so sorry to hear about your experience and we truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color Set Haarfarbe auf BestellungDie Farbe ist Orange geworden und bin damit total unzufrieden. Ich möchte mein Geld zurück. Lg Jana 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJana M. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
UnhappyThis product on me dint work at all for me everyone is different my Gray never coverd it's just ashamed I lived the color but I guess not everything is ment for everyone 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAngelita - We're so sorry to hear that you were disappointed with the gray coverage of your recent color application. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Not worth the moneyI bought this last month because it was a half price offer, I was really disappointed the colour wasn't what I expected and my grey hair started to show through after 2 weeks, my regular hair colour is half the price and lasts twice as long 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Patricia! We are sorry to hear that your hair color didn't meet your expectations. Please check your emails, we got back to ou to help you further. |
MejoroQuedo mejor el cambio y se cubrieron mejor mis canas pero no al 100% 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHola, Gabriela: Sentimos que tus canas no se hayan cubierto al 100%. Revisaremos tu caso al detalle para poder ofrecerte una solución. Por favor, mira tus emails. |
Horrible brassy color! Not at all what I picked!I hate this color. I would like my money back so I can fix this color! Brassy red! Hate it completely! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJamie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Bilder können täuschenDie bestellte Farbe hat nichts mit der Abbildung zu tun bestellt habe ich Mittelblond Pearl Egal wieviel Lichteinfluss ich habe ich komm nicht auf den Gold/Kupferstich und auch nicht auf die Helligkeit Shampoo und Farbpflege zu wenig für lange Haare 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiNicole R.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |