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Color Set
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67 669 recensioni dei clienti verificate |
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Good productThe colour result was too dark for me. The product, however, is very good… lots of shine & good condition & straight forward to follow instructions. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Suzanne! We are sorry to hear that the color was darker than expected. Please check your emails, we got back to you to help you further. |
Waist of moneyDoesn't cover any white hair, don't fall for it 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Shermin! We are so sorry to hear that your hair color didn't meet your expectations. Please check your emails, we just got back to you to help you further. |
DevolucionNo me fue entregado el pedido me lo dejaron en otro sitio que no pude recoger por horarios laborales y lo han devuelto. Por favor pónganse en contacto. Ya he realizado el cambio de dirección. Para la entrega del pedido. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHola, Rosa: Sentimos que no hayas recibido tu pedido. Revisaremos tu caso y nos pondremos en contacto contigo a la mayor brevedad posible. Por favor, comprueba tus emails. |
no grey covereddirections were clear and i accurately followed them - except that i did run fingers through hair right before washing . my greys at roots and temples were like i did nothing to them . i did appreciate the no ammonia dye - just didn’t work for me 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJeanne - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No gray coverageI requested gray coverage when I order, but this doesn’t even come close to covering my gray! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSharon - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wasn’t pleasedThis color they adjusted was more brown then red. The front where my grays are didn’t take well and the color seems to fade especially where I have gray in about a week. The only problem I have is the gray hair coverage and the time the color fades is quicker then other box color. Otherwise I would use this regularly. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDanielle - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Great lasting extreme damageLove the color and its lasted a longer time than any I've ever used. The problem- it dried my hair so badly it is breaking and splitting terrible and frizzy. I may have to cut my long hair off! I'm 65 yrs old, this is awful! 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLori - We truly appreciate your feedback and we're so sorry to hear about your experience! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
It did not cover my grey hairThe color looked beautiful in the bottle. I followed the directions exactly, but sadly the color did not take well on my grey roots. My greys were a light red and the rest of my hair a dark brown. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiApril - We are very sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
My head itches so bad !!! Never again!!I want to make sure my account is closed . Please don’t send any more!!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Commande trop longueCommande non reçue à ce jour ! Par contre pour le prélèvement il ai fait sans problème . Je trouve que le délai est très long. Je suis très mécontente et je ne suis pas prête de repasser commande chez vous ! 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiPascale R. -Merci pour votre commentaire. Nous sommes sincèrement désolés pour l'attente de votre commande. En examinant votre profil, nous constatons que vous avez déjà contacté nos équipes concernant votre commande. Dites-nous si nous pouvons vous aider davantage. |