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Color Set
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67 658 recensioni dei clienti verificate |
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Ordina per: |
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TerribleAwful color, roots color was lighter than ends, broke my hair… I now have tons of fly away and frizz. Just an awful experience my hair feels like straw, I can’t even wear it down anymore. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJanelle - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Still not rightThis is my 5th and last attempt to get the color an ash blonde. Have asked each time for ash but still not even close to ash blonde. Please listen to what your customers want 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJenny - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
TerribleI was told and it was marked on my bottles of color that it was blue black. It is dark brown and my roots look red. I am canceling my subscription 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiVelvet - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
latest shipmentwas not happy - formula chunky and would not mix at all -had to cut bottle for mix to come thru - coloring my hair with 2 different shades from bottle - was at room temp - shook bottle til i couldnt shake anymore - was like it was an old mix - was always happy before this - not so much now 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRebecca - We're truly sorry for any trouble dispensing your color. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details. |
Wrong colorColor is too light and did not cover gray at all. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLori - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Me quedo muy oscuro y después de lavarlo se puso verdoso 😳No me gusto para nada 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAmaly - Lamentamos que no esté satisfecho con los resultados de su pedido reciente. Vemos que su colorista revisó sus comentarios y ajustó la formulación para su próximo pedido de color para brindar resultados más adecuados a sus necesidades. Esperamos escuchar sus comentarios sobre esta nueva formulación pronto. |
DisappointedThis is the first time in years my hair color failed to cover the roots!! I will be contacting the team to find a solution ( I hope, there will be one since I absolutely love their products) 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSandra - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ColorEl color es muy bonito, pero no cubre bien las canas,y con los lavados pierde el color del principio,no se si será que voy mucho ala piscina y por el cloro es lo que sucede,pero es caro para lo que dura el tinte,o tro problema es como puedo parar los pedidos y no recibir ningún tinte más. El primer envío fueron 10 euros el siguiente 27 euros es caro para lo que es el producto si el precio viese sido siempre el mismo me ubiese pensado seguir gastando el producto. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHola, Pilar: Gracias por compartir tu experiencia. Sentimos que no hayas obtenido una cobertura de canas perfecta. Nos dará gusto revisar lo ocurrido para darte una solución. Por favor, revisa tus emails, te hemos escrito. |
Not the bestThe color came out more red than expected 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMaria - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Two different colorsMy hair is two different colors. The second shipment was a completely different color. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMaryam - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |