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Color Set
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67 649 recensioni dei clienti verificate |
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Almost GreatThe texture of my hair was great after using this product. The only problem is that after two tries you have not been able to produce a color that is close to what is desired. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiGeraldine - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Never receivedI never received it 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCathy - Thank you for your feedback. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
not for meMy grays didn't even color correctly. They look orange. The rest of my hair practically looks the same. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMelinda - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Un peu déçueCouleur très foncée : je vois plutôt du noir sans reflet, et je suis plutôt déçue. J'avais en effet demandé la même couleur que sur l'une des pubs vue sur les réseaux sociaux, avec de beaux reflets violet. 2e commande passée avec de nouvelles instructions ; j'ai hâte de voir le résultat. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiManuela A. - Merci pour votre commentaire ! Nous sommes vraiment désolés que les résultats de votre coloration ne vous ont pas satisfaite. Nous vous avons contactés par email concernant les modifications apportés à votre formulation. Veuillez vérifier vos emails pour les prochaines étapes. Encore merci pour votre confiance ! |
UnhappyThis colour has already started to show at my roots and lighten in the most random of places. Initially it had the best results but no idea what has happened and honestly I'm really annoyed as it's been less then a month. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiIshpal G. - Thank you for your feedback. We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Crunchy, BLACK hair.I ordered “medium ash brown” for my medium brown hair with coppery/gold tones. I was looking to neutralize the copper and mellow out my tone. I followed the directions to a T and my hair came out BLACK. I am so disappointed. How do I even fix this. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAliesha - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Works but a bit darker than I thoughtTried for the first time today and the grey coverage is about 80% effective which I suppose, is not bad compared so some other products I’ve tried. However my hair feels a bit coarse and dry after the dye job. Not sure this products is better than good quality box dye from the pharmacy. However one good feature is that it doesn’t stain the skin very much. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDevi - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Pas de tenueJe suis assez déçue.... Après 3 shampooings, plus aucune couleur.... 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertipaty L. - Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration vous ont déçue. Notre garantie eSalon Coloration heureuse est primordiale pour nous. Nous travaillerons avec vous pour réaliser vos objectifs couleur. Nos experts coloristes vous ont contacté par e-mail et se feront un plaisir de vous aider. |
Color didn’t holdThe color was a little too light and didn’t hold. I could see the separation between my grey and the rest of my hair. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiPatti - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
TERRIBLE!Will never order again! Little black pieces was in my scalp & hair for weeks, & shed onto my pillow case & clothing, for weeks, until I was able to wash it all out. Will never buy again. Didn't cover grays either! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKimberly - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |