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Color Set
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67 649 recensioni dei clienti verificate |
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Produit non reçuJe suis toujours en attente et aucune visibilité sur un délai ferme 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiInes D. - Merci de nous avoir contactés. Nous sommes sincèrement désolés pour l'attente de votre commande. Nous faisons notre possible pour que vous receviez vos articles. Nous continuons de vous informer par email. |
Not what I thoughtThe color works, it covers the gray. But it did turn my hair reddish, that was unexpected. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSandra - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Me gusto el productoMe gusto pero no acerté con el tono, he pedido un cambio y veremos como sale 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHola, Cristina: Gracias por compartir tu experiencia. Nos dará gusto poder ajustar tu color, para lograr tu tono deseado. Por favor, revisa tus emails, te acabamos de escribir ¡Saludos! |
Didn't cover completelyI used the hole bottle of color, combed thru to ensure coverage and didn't cover all over 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHaley - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
It turned too brassyI didn't like the color it turned out. It was way too brassy on the roots. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSarah - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not at all what I was expectingI am not sure how it can be black and not cover my gray. I was wanting a rich brown with hints of red and I got a dull black 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCandace - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Very dull, unevenDid not come out as well as the first time, roots were lighter then the rest of my hair. Very dull overall as well. Not happy 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSamantha - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not the right colorColor was supposed to be reverted to what I was using previously. This is still a different color and is very red, this is a second time where my color is not what it was supposed to be. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAmy - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Color is fine but it completely dried out my hair.I like the color but my hair is so dry now I'm not sure what to do. I have a nicely colored, dry frizzy mess. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiPatricia - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
good colordoesn’t last 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMarykatherine - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |