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Color Set
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67 649 recensioni dei clienti verificate |
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Very Easy to do myselfLoved all the steps and my hair felt very healthy, however, it was not as "Bright Radiant Violet" as I had expected. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiGiselle - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Turned my hair copper red :(The color I ordered was supposed to be a medium ash blonde. It barely changed my ends and my roots turned copper red 😩😩😩 it’s awful. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMadison- We truly appreciate your feedback! Upon reviewing your profile, we see that you are currently working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Färbung/TönungDie Farbe ist voll von Wasserstoffperoxid, extremer Geruch 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiGabi L.- Vielen Dank für Ihre Kontaktaufnahme! Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Ihre Zufriedenheit steht für uns an erster Stelle. Das garantieren wir. Gern möchten wir zusammen mit Ihnen an einer Lösung arbeiten und so Ihre Farbwünsche zu 100% zu erfüllen. Unsere Farbexperten werden sich mit Ihnen per E-Mail in Verbindung setzen und helfen Ihnen gern. |
8 días para entrega!!!!Pedifo realizado 11/1, enviado 12/1... 20/1 no tengo nada... normal?? 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHola, Arantxa: Gracias por escribirnos. Sentimos mucho el retraso con la entrega de tu pedido. Te acabamos de enviar un email con todo tipo de detalles. |
Farbe ging in den KupfertonDie Farbe hat noch nicht mal meine Grauen Haare abgedeckt. Zweitens sie ging in den kupferton. Ich möchte keine Farbe mehr bestellen. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAstrid W. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Vorstellungen entsprochen hat. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |
too lightI will need the root touch up color darker next time. It was too light for my roots 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMaria - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Wrong BaseI wanted to give this a higher rating. The stylist I spoke with seemed to be in point, unfortunately the base was not. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRegina - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Como cambiar el colorEstoy tratando de csmbiar el color y la pagina no es de ayuda. Ni te deja ajustar o cambiar a un nuevo color. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMichelle - Gracias por tus comentarios. Una disculpa por tu experiencia que tuviste. Constantemente nos esforzamos por mejorar nuestro servicio y productos, y verdaderamente tomamos en cuenta los comentarios de nuestros clientes. |
Didn’t work..This is my second time ordering, I bought the same dark brown color. This time around the color did not stick at all! Pretty bummed out. I don’t think I will be ordering anymore. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiChrystal - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Worst color everThe kit is nice, detailed instructions and everything you need. I was given brown root color with a bright red all over dye after asking for a nice, warm ginger. I now have to try to fix this two toned disaster. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRachel - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |