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Color Set
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67 642 recensioni dei clienti verificate |
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Turned my hair grayNever again...I'm done!!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLinda - We’re truly sorry that our Hair Color did not meet your expectations. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not for me I’m afraidI was hoping this would give me something nearer to salon coloured hair and feedback was good when it didn’t turn out to be the right colour for me - personally too orange at roots - when a boxed dye could give me a blond root . Unfortunately I couldn’t get my colour during lockdown so tried this . As I’ve said I couldn’t get my roots blond first , second or third time . I followed the instructions to the letter but it just didn’t do it for me . Perhaps if you are a darker colour red or brunette than it could be amazing . The choice of add ons were excellent too and your first kit has all you need and any feedback goes to a colourist to adjust it to your preference . 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAlyson P. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with the end result of our color application. Based on your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
WHAT A WASTE OF TIME AND MONEYI wanted blonde hair, what I got was dark brown hair!!! Now I have to go to a hair salon to sort it out, so the total cost will be £132 including the cost of this colour, I just hope that colouring again won’t ruin my hair even more,.neeedless to say I wIll not be purchasing any more, I think it’s a bit of a con. NOT happy 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHeather A. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Bad colorThe color that was sent to me turned my hair BLACK, instead of medium to dark brown, and nothing will lighten it. I even went to a salon and the only way to get rid of this one-dimensional, ugly black color is to strip my hair with harsh chemicals and then dye it. So now I have to just wait forever for this mess to grow out. I want to CANCEL all future orders and remove my name from your mailing list. This is a disaster. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiElizabeth - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
ruined my hairI have no words to explain. my hair is more green then before. I have told the company that I want to eliminate green but they sent me color that turned my hair more green. I am very disappointed and hopeful that this will Be resolved 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMariam - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn’t change my original colorI tried going to a lighter brown but it just kept my hair the same color :/ 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiTemaya - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
CoverageThe area on my neckline that is still naturally black did not color or lighten at all. I don’t think I had enough product. I have thick hair and I did not feel I drench the hair sufficiently with the color . Other ares were ok and I do lik the color. It’s exactly what I asked for 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMaria- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
NOT FOR MEAllergic reaction. Please CANCEL my account 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJoan - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Representatives to resolve your concern. Please let us know if there is anything else we can do to help! |
ColorI hate the color 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDiana- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Schlechter ScherzÜberhaupt nicht die Farbe die ich haben wollte . Anstatt dunkelblond hab ich irgendwas mit rot. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJana T. - Es tut uns leid zu hören, dass die Farbe nicht Ihren Vorstellungen entsprochen hat. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |