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Color Set
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67 642 recensioni dei clienti verificate |
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tinte nuevoAnte todo dar la gracias por su profesionalismo, me gusto muchisimo la presentacion e individualizacion de mi cuenta. Pero la mezcla de color, que mas me gusta es negro combinado, con castano y cobre, en vez de dorado. Me gustaria saber si esto es posible. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHola, María: Gracias por escribirnos. Estaremos encantados de poder revisar tu fórmula y realizar los ajustes correspondientes para lograr el color que deseas. Te hemos enviado un email con todo tipo de detalles. |
I'm gonna need to adjustI wonder if something can be done to add potency (don't know the right word)--my greys are showing too quickly. When I get color touchups at the salon, they generally last about a month. eSalon lasted about 2.5 weeks. I do like the depth (also don't know if that's the right word)--color is not flat--it has different hues which is what I like. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJ.R - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Supposed to be Ash Brown, Grays turn yellow, browns turn redthis color has been very disappointing. This is my 2nd attempt. My first attempt the color was prettier, but it just didn't cover my grays well. I'm 33 and I don't want to look so gray so I tried a reformulation and the gray hairs are yellow this time. The rest of my new growth has tons of red tones, which I hate 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiStephanie - We’re so sorry to hear that you were disappointed by the results of your color application. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
didn't cover my grays on toproots colored but rest of hair did not take the 2nd bottle for some reason. the bottle for the roots looked more purple than the other bottle. I found it messy seemed that the liquid wasn't as thick as other brands I have tried in the past. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSellyna - We’re truly sorry that our Customized Hair Color did not meet your expectations. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
So bad 😫 I did not receive first product and they start changing my credit cardScam Don't set up ur account 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiChun - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color is fadingThere had to have been a change in your formula. My color starts out really dark for a few days & then rapidly fades. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSharon - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hair color to darkThis is the third box of color I have received. I was thrilled with how my color turned out with shipment #2. Tonight I died my hair with my latest shipment and my hair is almost black. Way to dark. I am so disappointed and upset with how it looks. Any tips to help soften the color would be greatly appreciated. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSandra - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Awfoul experienceAm Not happy at all plus you charge me again widhout my permission BIG NO NO NO for this company!!!! Chiters 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAlicja K. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not worth otMy roots went back to gray within a week, not a good product 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDanielle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Cristina....Hola ya te avise que no quiero comprar ase dos meses ya no quiero lo siento no mea gustau el color que me leas mandau yo me explicado bien. Y no quiero que intentéis cojer dinero de la tarjeta que no ai. Olvida. No quiero yo egresar en ese tarjeta dinero. Y no quiero que me mandéis algo a yo que no quiero que tagas bun día. Y olvida ya no quiero. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHola, Cristina: Gracias por ponerte en contacto con nosotros. Descuida, cancelaremos tu Plan de Color para que no recibas más envíos. Te acabamos de enviar un email con todo tipo de detalles. |