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Color Set
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67 642 recensioni dei clienti verificate |
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Not happyThis time color didnt stay as long 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiYasmine - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Bad experienceI read the instructions carefully before coloring my hair and followed them exactly. The product and process were very messy and my hair color barely changed at all. Plus, at one point in process, the instructions say to use a fresh pair of gloves but only one pair was included in the kit. Will not use this product again. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAmy - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Did not coverThis go around it didn't cover my grey nor did it hardly cover my roots. I'm very displeased 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiChristina - We’re so sorry to hear that you were disappointed by the results of your color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Overall colorMy color lasted less than 2 weeks. My gray came right back. Too much brown. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiNoelle- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Way too darkThis color was way too dark for me. In person it appeared black. I would like one shade lighter next time. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiPatti- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
CancelHow many times do I need to cancel this product? I am reporting you to the BBB and to my bank for unauthorized payment. Jun 19, 2020, 11:11 PM PDT To whom it may concern, Apparently you are having difficulty reading my message. Here it is again. Confirmed? I received notification that you charged my pay pal account for hair color. I do not want this product on auto shipment. I only made a one time purchase. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKaren- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not what I hopedMy hair was golden copper and I wanted to add more gold to it. This came out brown. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKelly- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Pretty but smellyColor turned out nice, application was fairly easy, but the smell was almost unbearable. The color rinse with the remaining color made my sinuses burn badly. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMichelle - Thank you for your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
ShippingRidiculous. Autoship doesn’t help. It takes basically three weeks to receive anything. Switching to another company. Also, way too much single use plastic. Flood the oceans with your unnecessary packaging for generations and generations and generations to come. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMary - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
hair dyeafter i washed the hair dye off, my hair color did not change at all! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRita- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |