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Color Set
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67 625 recensioni dei clienti verificate |
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Wrong colorI received my color and was so happy to give it a try. yesterday I did and now I have black hair instead of dark brown other than that it’s ok will go back and try to adjust my color if same problem occurs I will not use them again. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDonette - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Too much not happy with colorToo much needs to tone down not for me and the gray on my hair already shining threw 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiBetty - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Too darkI wrote 2 times That the haircolour is too dark. Nothing has change. When I Look to my recent colour it still is too dark. I don’t want It anymore. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCorinne - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DéçuTrès déçu car toujours des cheveux blancs et plusieurs couleurs dans mes cheveux. Pas assez de lingettes, de shampoing, et de soin. Délai de livraison non respecté 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDelphine J. - Merci de nous avoir contacté. En examinant votre profil, nous constatons que l'un de nos experts coloristes vous a déjà assisté afin de remédier à cette situation. N'hésitez pas à revenir vers nous si vous avez besoin d'aide à nouveau ! |
Hair color with ammonia is not good!Whilst the color was good- the formula is not.I did not realize that this hair dye contains ammonia! After a few days, my scalp was itchy; my hair felt like straw! I plan to ask for a refund . Molli Wilson 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMolli - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
No better than store color.I was disappointed at the smell and coverage. I still have grays showing and honestly I don't have that many to cover up yet. The shade was good though. Will be cancelling as soon as I figure out how, no easy or obvious to cancel auto shipping. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCrystal - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Poor coverageNot the right colour despite sharing a photo and completing questionnaire. Hasn’t covered grey roots very well at all. Would have been better off with an off the shelf box dye for half the price. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiNicky - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Re-vamped colourI have just coloured my hair with my re-vamped colour, as my hair needs cutting and re-styled, and I have another 4 weeks to wait due to the COVID19 virus, I am going to reserve judgement until it has been cut. therefore I am going to put my account on hold until then, so I can see the colour better when it is in better condition. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJan - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Didnt lighten enoughI’m disappointed. I asked for a change from dark brown to light:medium brown which required a developer strong enough to lift the color from my hair a bit. The only part that lightened was the grays. For my next order I would like my hair to be light to medium brown. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLauri - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not the right colorAsked for medium brown but color was a dark brown. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSandra - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |