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Color Set
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67 625 recensioni dei clienti verificate |
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NopeDidn't turn out at all how i asked or thought?? 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiNicole- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
not for meI did not like the color and the dye made my hair too straight. Please cancel. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiVictoria- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Custom color setI’m not sure why this is top rated. This does not cover my grays and only lasts for 2 weeks. I asked my “personal colorist” if I should make a change and got no answer, however you do charge my credit card quickly. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMichele- We’re sorry to hear that your hair color is not covering grays as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Grey coverage not as good as hoped forI was thrilled to get my eSalon order. Having gone to salons for over 20 years and spending literally thousands of dollars, I couldn’t wait to start. I knew how to color my own hair, but also watched and read all the materials to ensure the best results. Unfortunately my greys are color resistant, so the color did not penetrate well and faded quickly, even using high quality shampoo for color treated hair. I will try another round and will to see if my stylist has been able to adjust to make a difference. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAshley- We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
Envase sin sellarEl último pedido ha llegado en mal estado. al parecer el bote revelador no estaba bien cerrado y se derramó. Tengo fotos por si lo queréis ver. Un saludo 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJussara- Realmente apreciamos sus comentarios. Al revisar su perfil, vemos que ya ha trabajado con uno de nuestros expertos en color para resolver su inquietud. ¡Háganos saber si hay algo más que podamos hacer para ayudar! |
Nicht das gewünschte FarbergebnisLeider wurde die Farbe nicht wie gewünscht. Bestellt war ein hellblond. Es hat leider einen rotstich :( Das positive ist das es immerhin nicht fleckig wurde. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAlisa E. - Vielen Dank für Ihr Feedback. Wir freuen uns, dass Sie es mit unserem Team besprechen konnten. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Please, no more bottle application, always with a brush!This was my second order from esalon.com. The first time I was sent the same set, but the dye was to be applied with the brush. I was very happy and the color came out great. This order came with the bottle applicator. Maybe it works for a professional, but not for an amateur who needs to apply it all by herself. An extremely messy, cruel, and frustrating experience! As the result, the color was not even applied evenly and I am still left with grey spots. I plan to give esalon.com another chance. However, if it does not work out, I will never order again and make sure all my friends become aware of my experience. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAlla- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not usedI haven't used mine yet, as I'm waiting for the hair dressers to reopened, that's the only reason I gave 1 star not because the product is bad ,I can't give an honest answer until I have used it 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLorna- Thank you for your review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future with how your color turned out! |
DisappointedColor came out uneven. Roots are a less intense color than the ends. All over blotchy effect. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiErin - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not very goodFast shipping but the color turned my hair a reddish brassy color instead of lighting it to blonde, had to have it professionally fixed will not buy again 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAngela - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |