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Color Set
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67 625 recensioni dei clienti verificate |
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nicht für mich geeignetnach einer Probe der coloration besteht kein weitere Interesse an diesem Produkt,es ist für mich ungeeignet und viel zu teuer. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiBrigitte S. - Vielen Dank für Ihr Feedback. Sie haben wahrscheinlich bereits mit einem unserer Farbexperten zusammengearbeitet, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
RubbishReally disappointed. My colour turned out wrong again. Wouldn't recommend 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLesley - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Zu starkLeider fande ich die Farbe nicht so gut, ich fande den Geruch sehr aggressiv und auch im allgemeinen die Farbe sehr extrem und stark. Der Ansatz ist trotz Einhaltung der Gebrauchsanweisung deutlich heller als der Rest der Haare. Im gesamten war ich nicht zu 100% zufrieden. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiBettina L. - Vielen Dank für Ihr Feedback. Wir möchten uns für entstandene Unannehmlichkeiten bei Ihrer Farbanwendung entschuldigen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |
Great color but roots out again in 2 weeksWhat’s the point. I loved the way it felt after application but roots are visible so fast again that I don’t see the need to use Esalon again 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKay - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Beyond unhappyOrder was sent April 27 and as of may 14 has not arrived. No response from customer service after multiple emails to ask about my order. When I called customer service, they said the order was likely lost. They refused to expedite a replacement. Will have to wait another 14 days to receive. Not impressed with the customer service - falls well below that of other companies I have ordered from - especially given their business is all online. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJennifer - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
RootsDidn't cover roots as well as hoped. Not lasted many weeks at all. Tho easy to use I'm not going to again as I like better coverage 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLouise - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Very disappointingI received the product and I am very discouraged! I was sent not enough to even do my hair! The girl that done it for me said DONT ever order from This company again! I tried reaching out to this company in response to this and never heard anything in return! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLeAnn - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Washed outI purchased your product two or three times. Each time the product washed out , it did not "grow out". It was not permanent . I always use shampoo and conditioner formulated for colored hair. I have also used permanent hair color before and you can see when it is time to color by your roots. This never happened with this product. It just washed out. It didn't last 2 weeks! I will not purchase again. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiBeth - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
too darkColor was too dark, brown not blond 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiIveta - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
dark color base, color didn't come out as i thinki have dark color base, so the red, copper color i order didn't come out on my hair as i expected. I am trying another color again to see if it work. Or i will just give up 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiBrenda - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |