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Color Set
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67 625 recensioni dei clienti verificate |
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My roots are whiteCareful application provided no change to the white colour of my roots. I was offered a replacement product a bit darker and the package never arrived. I would like a full refund as the product not only did not work but the shampoo stripped out the colour in the non-root section. I am very unhappy about the whole order. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiClaudette - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
NulVoleurs Couleur préparée en 1 mois et demi!!!! J’ai tout annulé et rayez moi de vos clients Remboursement svp 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiBrigitte - Nous sommes désolés pour le retard que vous avez eu avec votre commande, nous nous excusons pour cela. En examinant votre profil, nous constatons que vous nous avez déjà contacté pour résoudre votre problème. Nous restons à votre écoute si besoin |
I typed my review. Then got a pop up saying Refresh to ArrayI refreshed. Review gone. My issue is where do i get the clips refered to and shown in the picture? Secure with clips. i want to get the right clips. My hair is long. I'm just doing my roots. This is my first time without a real salon. My helper is my husband. Tell me where to get the right clips. The clips should have been in the box. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAvery - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Faded awayReally disappointed with this adjusted color. It's week two and my gray is completely visible again. It just faded away. I was made to revise my color because it had been a bit since I ordered, so I thought I'd change it slightly. I don't think that was the problem. I don't necessarily think it was the color change; it was the quality. As you can see, I've ordered many times and never had trouble. This time, it just went away. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDenise - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not enough colorAll though my hair is short it is very porous and 1 bottle wasnt enough to come to my ends. Gray coverage not that great 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLoreta - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
VICTIMEJe suis victime de cette société. Faites très attention, ils vous abonnent sans que vous le sachiez. J'ai été débité de ma carte bancaire sans mon autorisation. C'est une vraie arnaque 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiPatricia - Nous vous remercions pour votre commentaire. Nous tenons à vous informer que, en effectuant une commande par le biais d’une offre promotionnelle, on note également toute information concernant notre service de livraisons automatiques au moment de la validation de la commande. On peut aussi choisir l’achat unique si on préfère commander une seule fois. Nous vous invitons à vérifier vos emails, nous vous en avons envoyé un avec tout renseignement sur votre compte |
Color y tono diferente al pedidoEl color quedó más oscuro y el tono en lugar de cenizo quedó rojizo 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLourdes - Muchas gracias por tus comentarios. Después de revisar tu perfil, nos hemos dado cuenta que ya has hablado con uno de nuestros coloristas para resolver tu problema. Si necesitas ayuda adicional, comunícate con nosotros. |
Didn’t get all my greys!The product was great. I love my colour, it was an excellent match. However I still had some greys show up after I was done applying. This could however be my inexperience in doing my own hair. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiConnie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Easy and looks great—but not the color I was going forI was completely inexperienced with dyeing hair prior to this. I appreciated the easy instructions and organized package everything was sent in. Today I colored my hair with my esalon kit! It looks great, but it’s not what I was going for at all. I am a dark blonde wanting to be a natural-looking redhead like the dark blonde golden copper shade. My hair is barely orange at all, unlike the beautiful vibrant copper in the sample photo. It’s like my hair is only slightly darker, reddish blonde. With all of the customization esalon offers, and even sending in my photo, I was hoping I would get the right formula to achieve that hair color. Not a bad experience, but I didn’t get what I thought I was paying for. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiShelby - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Root disasterI colored my hair and followed all instructions. My hair was Dark brown and my roots were a light brown. Once I placed the color it looked black in color, just what i wanted. Unfortunately my roots didn’t get as dark as the rest of my hair. They’re still light brown and the rest of my hair is black. I purchased this kit to match my color throughout and it was very time consuming and I didn’t get the results I was expecting, very disappointed 👎🏼 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJessica - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |