|
Color Set
|
67 625 recensioni dei clienti verificate |
|
Ordina per: |
|
Account cancelledIv cancelled my account sent reviews spoke to your colour technician re this , my hair was falling out , please close my account again thank you 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiElizabeth E. - We are truly sorry to hear you have been experiencing hair loss since using our hair color. This is a very unusual reaction. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. |
PlakafarbeSehr matte, tiefe Farbe ohne Spiel 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiDagmar S. T. - Es tut uns leid zu hören, dass die Farbe nicht Ihren Vorstellungen entsprochen hat. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |
Algo más oscuroCubrió mejor no total la verdad quedaron las canas pero borrosas una pena porque pensó q cubriría mejor 26 di 31 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiAntonia- Realmente lamentamos que nuestro color no haya cumplido con sus expectativas. Tomamos en serio los comentarios de nuestros clientes y continuamos mejorando nuestros productos todos los días. ¡Esperamos seguir ayudándote a encontrar la perfección del cabello! |
Not impressedThough my hair feels softer and appears a bit lighter, the color I used did not cover my grey hairs. Also my roots turned an orangey shade which I did not expect or like. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiCristina- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. We truly appreciate your feedback. |
Different colorsThe color on my roots is a vibrant deep red like I wanted but the color I got for my ends was more brown. I would have liked it more if my whole head was the color of my roots. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiNiki- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Zu schwierigLeider ist die Anwendung für mich allein zu schwierig. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiKerstin B. - Es tut uns leid zu hören, dass wir mit der Anwendung des Produktes Ihren Erwartungen nicht entsprechen konnten. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.Wir schätzen Ihr Feedback wirklich sehr. |
Does not cover gray.Please review my notes that I sent. I do not want any new orders. I want a refund. No-one has yet to follow up as stated in your response. Substandard customer service. I had a horrible experience with my first color order - no one called me, now I get an email that my next shipment is on the way; Unacceptable. The color did not cover my blonde highlighted, no gray coverage. I sent in pictures, no one has followed up. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiKelly- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not happyIt made my hair darker they I wanted. Can I cancel my subscription ? 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiRona- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Burnt my scalpThe dye was so intense it burnt my scalp, followed all directions and after all was said and done didn’t change the color of my hair much at all 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiGarrett- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
EghI tried eSalon several years ago and didn't love it. Tried it again recently after seeing many people i know give great reviews. I was wrong and should have trusted my gut. Still smells very highly of ammonia. I couldn't breathe when I was rinsing it out. It was THAT bad. It was very drippy. I'm pretty good at not making a mess but it's nearly impossible with this stuff. Then the color. It was disappointing and not remotely close to what I wanted. What I wanted was a rich red. What I got what a pooh brown. I won't be getting this again. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiApril- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |