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Color Set
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67 610 recensioni dei clienti verificate |
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Ordina per: |
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DisappointedFor the cost, I'm not impressed. I'm going back to my store box. The colour was much darker for a medium golden brown. Once I mixed the 2 products, it was very thick, maybe old. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiElissa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ComentarioEl color se cae muy rápido y aún no recibo mi pedido, me siento decepcionada porque el color es muy bonito, pero se cae muy rapido 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJacqueline - Gracias por tus comentarios. Una disculpa por tu experiencia que tuviste con nuestro color. Constantemente nos esforzamos por mejorar nuestro servicio y productos, y verdaderamente tomamos en cuenta los comentarios de nuestros clientes. |
No sirveSolo dicen mentiras estafadores 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCecilia - Gracias por tus comentarios. Una disculpa por tu experiencia que tuviste con nuestro servicio. Constantemente nos esforzamos por mejorar nuestro servicio y productos, y verdaderamente tomamos en cuenta los comentarios de nuestros clientes. |
The red color, only took to my roots....The rest of my hair is total Black...very disappointing! At this point I'll have to cancel my account & get my hair done by the professionals. So upsetting...:(. I was so excited to get a new color & it was perfect timing, seeing February is Love month...It's all about Red! I have ordered several times before & was very impressed with the color outcomes...but today, not so much! Update as of October 22, 2019, I received the color replacement...& the same exact thing happened! The red color only took to my roots! The rest of my hair is black! So embarrassing. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great Color, Horrible Build UpI love the golden color produced from this company. However, this product leaves HORRIBLE build up in my hair. It does not wash out easily. It took me at least three washes to get the product out of my hair. I DO NOT recommend this to anyone with thick hair. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiChristel - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Ne répond pas à mes attentesCette coloration est agréable , pas d'odeur , mais ne couvre pas correctement les cheveux blanc . Je ne suis pas satisfaite 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMarie - Merci pour vos commentaires. En examinant votre profil, nous constatons que vous avez déjà contacté l'un de nos experts coloristes pour résoudre votre problème. Dites-nous si nous pouvons vous aider ! |
Too darkIt was a little too dark and I was wanting more of an ash brown. Years ago when I used a salon I liked the color that you picked for me 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLaurie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Viel zu viel Farbe, ziemlich aggressiv und nicht gut grauabdeckendViel zu viel Farbe, ziemlich aggressiv und nicht gut grauabdeckend 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMelanie - Es tut uns leid zu hören, dass die Farbe nicht Ihren Vorstellungen entsprochen hat. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |
Horrible colorColor not as described. Worst color. Hate it!! Did not receive the free brush to help color my hair. Complete disaster. Have been coloring my hair for years and NEVER been this disappointed 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiShannin - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Muy oxidado para mi gusto.La verdad esperaba tener un color menos naranja en mis raíces con el tono beige. El producto si deja el cabello suave pero tristemente no dio el tono que esperaba. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMaria - Muchas gracias por tus comentarios. Después de revisar tu perfil, nos hemos dado cuenta que ya has hablado con uno de nuestros coloristas para resolver tu problema. Si necesitas ayuda adicional, comunícate con nosotros. |