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Color Set
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67 610 recensioni dei clienti verificate |
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To redWish the color was more blonde less red. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiTamara - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Roots don’t match endsThe only thing I’m a little puzzled with is the roots they are very brown and they don’t match the ends but the way it turned out looks good just not as red as I had hoped maybe I should’ve went with a brighter red in the dark blonde section. But overall the product is great it didn’t feel as damaging to my hair or scalp and the extras were awesome. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMegan - We’re sorry to hear that your color came out lighter than you expected. Not to worry, your colorist is working hard to review your requests, and adjust your next order to a deeper Red. We look forward to crafting your custom color! |
Didnt get the color that is was suppose to bei colored my hair and i didnt get the results that i want the color doesnt even look blue black and my roots still show 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAnabel - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Very disappointedI was extremely disappointed with my color this time. I asked for no red and my roots still came out red and my hair was greasy and stringy when I was done even though I had throughly rinsed it 3 times. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKris - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
The color is no where close to what I put I wantedI wanted a magenta color and the one that it was is just regular black. I could of acheived better results with dye from the dollar store . 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHeidi - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out less magenta than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback and look forward to helping you reach your desired color! |
El pedido no ha llegado.Realice un pedido el día 30 de julio y aún sigo esperando a que llegue. Creo que todo es un fraude para engañar a la gente y se abonen a sus planes mensuales.Despues de casi un mes y tres reclamaciones ha llegado y me lo he aplicado y un DESASTRE ,me ha oscurecido la menos dos tonos y para nada cobrizo. He sido peluquera 18 años y está claro que ni con los datos que os he dado,fotos y dejar claro que tengo 0 canas habéis dado con el tono. Un desastre. No volveré a pedir nada. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Mal colorNo tuve la cobertuda esperada, y seguí todos las instrucciones. Parece que no me he hecho nada en el cabello. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHelen - Lamentamos saber que se sintió decepcionado por la cobertura de las canas de su reciente aplicación de color. Sus resultados son importantes para nosotros y nos tomamos muy en serio nuestra garantía de felicidad de color. Esté atento a un correo electrónico de nuestros especialistas en color para resolverlo de inmediato. ¡Apreciamos sinceramente sus comentarios y la oportunidad que tenemos de hacerlo bien! |
no entiendonecesito un poquito más profundo ,pues no me cubre bien las canas 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiZoila - Lamentamos saber que se sintió decepcionado por la cobertura de las canas de su reciente aplicación de color. Sus resultados son importantes para nosotros y nos tomamos muy en serio nuestra garantía de felicidad de color. Esté atento a un correo electrónico de nuestros especialistas en color para resolverlo de inmediato. ¡Apreciamos sinceramente sus comentarios y la oportunidad que tenemos de hacerlo bien! |
Don’t waste your moneyThis color didn’t last at all. After coloring my hair I washed it very well. For an entire week afterwards, whenever I would wet my hair or wash it, color would start dripping off. It’s a good thing it doesn’t rain too often where I live 🤦🏻♀️ All of it was faded within 2 weeks even using color safe shampoo etc and only washing 2-3 times per week. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRebecca - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Its washing offI do like the colour at first but after each wash the colour is fading 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiBeata - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |