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Color Set
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67 695 recensioni dei clienti verificate |
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Ordina per: |
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It was okCovered white hairs but made my hair very brassy 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Janet, We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. (: |
No me llegó el pedidoNunca me llegó el pedido 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiXiomara - ¡Realmente apreciamos sus comentarios! Al revisar su perfil, vemos que ya trabajó con uno de nuestros expertos en color para resolver su inquietud. ¡Háganos saber si hay algo más que podamos hacer para ayudar! |
MinderwertigKeine ordentliche Kontaktmöglichkeit Minderwertige Ware. Die Rote Farbe war rosa. Waren Lieferung trotz Storno 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLuise S. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
It does not cover grey well and the colour has changed to carrotThe colour set does not cover my grey hair around the temple area and my forehead. The colour also has changed and it looks more like a carrot colour. I have taken the colourist's advise and applied the colour according to the instructions. I am dissatisfied and I believe that the product does not represent a value for money. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Marzena! We are sorry to hear your color hasn't covered your greys. Please check your emails, we got back to you to help you further. |
washes off quicklyThe color is good, but it quickly loses its color after washing the hair. I am asking the administrator, look at my e-mail, my card was charged without my knowledge, I did not place an order. Why can't anyone contact me for 2 days? What is the reason? I want to cancel the order and get a refund. Thank you 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Liubos! We are sorry to hear your color washed out. Please check your emails, we got back to you. |
Too darkColor was nice just a little too dark for my liking. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiTammie - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
custom colour setSadly no sign of any violet and quite a dull dark matt finish 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Tamar! We are sorry to hear your color hasn't met your expectations. Please check your emails, we got back to you to help you further. |
Pas la couleur que je souhaitais...La couleur ne correspond pas vraiment au résultat que j'attendais. En effet, je n'ai pas les sous-tons violets que je voulais. Je me retrouve avec une couleur qui tire vers le rouge délavé. En ce qui concerne mes cheveux après coloration, ils ne sont pas abîmés, ils restent doux et faciles à démêler. Le kit est parfait et très complet, facile à utiliser, le concept est top, mais le seul problème reste véritablement la couleur qui n'est vraiment pas la bonne, ce qui est bien dommage. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Very bright rootsI adjusted my color to a more vibrant strawberry blond, however should have received a low light for ends along with this change as roots were to severe with rest of hair. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDenise - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Ripping off..I received an email that it's on offer for £12. I didn't click on every month subscription.Still last night I received an email that my second order has been dispatched.I called them today and they said it's already dispatched..I have to pay postage for return.It cost me £27 for the colour . Never buying again. Not trustworthy for me. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Shamim! We apologize for any misunderstanding with your Color Plan. Please check your emails, we just got back to you. |