|
Color Set
|
67 695 recensioni dei clienti verificate |
|
Ordina per: |
|
No gray coverageWhat little gray hair it did cover, it washed out after a couple washes. When they resent a 2nd formula to try, my roots have come out very reddish with very little gray coverage 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiKatie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Staying powerThe color is fine. I like all the extras, stain remover etc. however, when I get my hair colored at the salon, the color is good for at least 2 weeks. With e-salon after one wash I can see grey coming through. Pretty disappointed. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiPenni - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not greatDid not cover my gray that well. Still see the gray on the sides. I let the solution sit and followed the instructions just as it says but the results are not the best 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiBecky - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Too dark and redI hate the color. It's way to dark and red. Not medium blonde at all. 😭😭😭 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiJennifer - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
No grey coverage :(This hair dye did not cover my grays. It smelled good and the package was pretty 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiDena - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep a look out for an email with your next steps! |
Not the right colorThe color wasn't light enough. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiCrystal - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
TeinteJe trouve la coloration beaucoup trop foncée 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiSophie T. - Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration vous ont déçue. Notre garantie Coloration heureuse eSalon est primordiale pour nous. Nous travaillerons avec vous pour atteindre vos objectifs couleur. Veuillez vérifier vos e-mails, nous vous enverrons les prochaines étapes. Merci encore pour votre commentaire. |
CoverageThis last color didn't cover the short hair at the nape of my neck...looks horrible!!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiAlice - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not the right colorI asked to go darker, and I got the same or lighter. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiAimee - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
I had no gray hair, My hair was natural dark blonde, color kit turned it orangeI spent $200 trying to fix it at real salon and still not right color. I was lightening from dark natural blonde to Medium natural blonde with your kit, but it turned orange. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiMonica - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |