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Color Set
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67 669 recensioni dei clienti verificate |
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Farbe nicht wie gewünschtLeider war ich mit der Farbe absolut nicht zufrieden, die Farbe war viel zu dunkel und mein Haar nach der Anwendung stumpf und sah krank aus. Außerdem habe ich kein Abo bestellt...ich möchte keine weitere Farbe mehr bekommen, finde es nicht okay, dass das einfach so gemacht wird. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAndrea S. - Vielen Dank für Ihre Kontaktaufnahme! Mit eSalon haben Sie viele Möglichkeiten. Wenn Sie eine Bestellung über eine Rabattaktion aufgeben, werden Ihnen während des Bezahlvorgangs Informationen zu unserem wiederkehrenden Versand angezeigt. Sie können aber auch Einzelbestellungen aufgeben – ganz ohne Bindung. Der Vorteil eines Farb-Abos besteht allerdings darin, dass Sie bei jeder Bestellung 20% sparen. Das ist ein großer Vorteil für viele Kunden, die ihr Haar öfter färben. Außerdem haben Sie die Möglichkeit, das Abo jederzeit zu kündigen. Wir haben Ihnen bereits eine E-Mail zukommen lassen, um diese Angelegenheit weiter zu besprechen und herauszufinden, wie wir Ihnen behilflich sein können. Bitte behalten Sie Ihren Posteingang im Auge. |
Poor coverageDidn’t last 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKim - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
God but expensiveThe gray coverage is good, not sure if it’s any better than what I can buy at the store. Most of us used a coupon and got the 1st order for $10 then it jumps up to $29 including $5.95 for shipping. I do not enjoy coloring my own hair so for that price it’s not worth it. This will probably be my last month since the salons are open. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDayna - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Terrible delivery serviceI was left waiting for my hair color for weeks after the date it was suppose to arrive. Had a bad feeling about ordering it n having it delivered...should have listened to my gut! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKrista - We’re truly sorry that the shipping time for your color kit not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
AverageA little too expensive. the last 2 shipments I got it did not cover all my whit hairs and I always make sure to follow directions. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRosa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Custom volorDon’t know if this time I will pull it thru for 2-3 min mixed with water. Maybe just one minute or skip a turn. A little too dark at first. Better after 2-3 washes. Think 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMaureen - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
HorribleTheir customer color is not really custom made. I requested so many times that color choice I picked from given colors first time i placed order is not able to cover my grays. Even after I mentioned this to customer rep. they have not updated my color. Totally disappointed. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiNina- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Not enoughI love the packaging & color but I’d say my hair length is about 18” & there was not enough to get all of my ends. I’ve been dying my own hair at home for 6 years now so it’s not that I don’t know how to ration the product onto the hair. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAimee - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Meh , not impressed.I have very fine hair that tends to be on the dry side when processed. I wish this was moisturizing and nourishing to the hair. It also fades pretty quickly, by week two I saw I was losing some coverage. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiBrit- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Don’t think I’ll stayMade hair very dry 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiShawn- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |