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67 658 recensioni dei clienti verificate |
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No cubrio canasNo me cubrio las canas. No estoy contenta pero quiero volver a probar. Ya he pagado el segundo pedido, aunque dicen que si no estoy contenta me vuelven a enviar el producto sin cargo 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHola, Pepi: Gracias por escribirnos. Sentimos que tu color personalizado no hay cubierto tus canas como esperabas. Nos dará gusto revisar tu fórmula y darte una solución. Por favor revisa tu correo, te acabamos de enviar un email. |
Hair too dark for the dyeI really wanted this to work. But unfortunately after following all the instructions I can't even see a tint of colour peeping through. Part of the problem as well was that the colour I chose was the lightest one that was available, as the colours lighter, which my hair probably needed, were unavailable to me. My hair is black and I had high hopes for esalon that it would work. Very sad not to be able to give a good review. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRosa W. We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
awfulI have no way to contact esalon so i will do it via a review. This hair color which was meant to cover the grey on my roots did NOTHING. ZERO coverage of grey hairs. Dont waste your money. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLaura- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
The color doesn't last longThe color at the top of my head started to fade after my second shampoo 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiPriscilla- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
They do not even look at the pictures you send...terrible color match and would never trust this company again! I will stick to my salon and style experts!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJolene- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Doesn’t cover greyI am very disappointed with the lack of grey coverage. Also the website says it is 100% guaranteed but there is no one to answer you they say high call volumes. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSuzanne- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color Faded QuicklyI was pleased with the application process and liked the color. However, the color faded really fast and I use a top of the line color safe shampoo. I would love this if the color would only last a while longer. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiBradie- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
AbofalleProdukt wird sls Lokangebot günstig angeboten und danach hat man ein Abo das viel teurer ist abgeschlossen! Kündigung erst nach der 2. (teuren Lieferung möglich) erste Farbe 10 Euro und zweite Farbe mit Lieferung 25 Euro!!! Unterm Strich eine teure Angelegenheit und abzocke! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiNicole W. - Vielen Dank für Ihr Feedback. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Roots don’t matchThe roots are way too light 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJennifer G. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with the end result of our color application. Based on your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No!!! Don’t do itTurned my hair brassy orange. Never again.. now I’m screwed until the salons open up again Not worth it, don’t do it 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiTera - We apologize for the delay in our response to your review and we truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |