67 658 recensioni dei clienti verificate |
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Still no good coverage.Not good gray coverage at all. It seems like if si ask for one thing I don’t get the other one. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiGiovanna - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Un peu déçuLa couleur que je vous ai commandé un peu déçu car elle un peu au roux et c'est ce que je ne voulais pas merci je désire aussi annuler toutes les prochaines commandes merci 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMuriel - Nous sommes désolés que votre expérience n’ait pas été à la hauteur de vos attentes, et nous serons ravis de voir comment on peut modifier votre couleur. Nos experts coloristes vous contacterons par email afin de vous assister davantage. |
Commandé le 21/03 le 15/04 toujours pas reçuTrès déçu 1 mois pour livrer même en situation compliquée c’est abusé ! Je ne recommande pas ce site 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAnne - Nous sommes désolés pour le retard et pour tout inconvénient que cette situation a occasionné. Nous vous en avons envoyé un email de confirmation. |
It can get betterI am not fully satisfied with the color of my hair, I think it can get better! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiNavpreet - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not cover graysI was very impressed with the delivery time, but the product fell short it did not cover my grays. I hope people have better luck because this really could be a great product 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMichele - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
It’s far from medium blonde!My hair is brown with a red/orange root tint! So unhappy right now. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiBrittany - We apologize for the delay in our reply to your review and we truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No me gustoNo me cubrio bien las canas, y tuve problemas con El Envio, muy tarde y luego seur mal servicio 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHola, Cristina: Gracias por escribirnos. Sentimos que el color no te hay cubierto las canas como esperabas y que llegase con retraso. Nos encantará poder revisar tu fórmula para darte una solución. Te acabamos de enviar un email con todo tipo de detalles. |
AaaaaaacccckkkkSo much of my hair fell out and the color I was left with was a dull reddish brown blahhhh. Never should have tried this 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKimberly - We apologize for the delay in our response to your review and we’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
CouleurMa couleur est beaucoup trop foncé a ce que je voulais . Produits assez toxique. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMaxence - Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires. Nous sommes désolés d’apprendre que vous n’êtes pas satisfaite de votre expérience avec nous. Votre satisfaction est notre priorité, et nous espérons que nous pourrons discuter bientôt avec vous afin de l’améliorer ! Nos experts coloristes vous contacterons par email afin de vous assister davantage. |
Bold and brightPlenty of product - great added things like 2 pairs of gloves and the stain wipe The colour was too bold for me and will need to tone it down - I also found the product very drying for my hair and used a lot of conditioner every wash since - 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLiz M. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |