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Color Set
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67 589 recensioni dei clienti verificate |
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DécevantImpossible à appliquer seule. Résultat très en-dessous de ce que j'imaginais. J'avais demandé une teinte plus claire. Ça reste toujours aussi foncé. D'autre part, on m'envoie une teinte plus claire mais on me dit de ne faire que les racines. Et mes cheveux plus foncés du coup ? 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiVéronique S. - Merci pour votre commentaire. Nous sommes désolés d'apprendre que votre nouvelle coloration ne réponde pas à vos attentes. Nous allons revenir vers vous par email afin de vous aider autant que possible. Veuillez vérifier vos emails pour plus d'informations. |
I love itI love this product and your customer service is bar none excellent! I found another product I was going to try but after experiencing such great customer service it changed my mind and I am back as a customer. This hair dye bar none is excellent. Thank you. Rosa Strickland 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Happy to be back!!I had stopped ordering esalon for several months and i was paying salon prices for color. recently updated my color and restarted with esalon. I could not be happier! Esalon made the perfect color for me! And red hair color is not easy to match. I love the convenience of doing it myself at home. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Belle couleurCheveux brillants et doux. Couleur intense et magnifique couvre les cheveux blancs parfaitement. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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What a waste of time and moneyOrdered a custom color after researching and reading reviews as I wanted my hair two shades lighter. I was super excited when it came in, did a strand test and didn’t notice any difference but figured maybe it was just too small of a piece. Did my entire head, and my hair is darker than it started. And now I can’t lighten it as now it’s been permanently dyed and lightening with color only works on virgin hair. Would have to bleach it now and can’t do that for weeks either. It didn’t even color my few greys. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Olivia, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Brassy colorColor was not as expected. I ordered the ash tone specifically to avoid brassy look, still super brassy and lighter than expected. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRachel - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wrong color formulaI asked to go lighter and it darkened my hair color. I’m ready to call it quits if they can’t get the color right. I hate my color right now and I’m buying a lightener from them to adjust the colorist’s mistake. Might be time to go back to the real salon. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Naomi, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Great service and resultsRecieved my root & ends colour, really happy with the results, colour has depth no spillage, no itching whilst colour was in progress, no dryness after washing, very natural looking results. Extremely happy happy with the service, Will be ordering regularly😊 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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DisappointedVery nice package but disappointed with the results. Not what I was expecting. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAly P. - Thank you for your feedback! We’re so sorry to hear that you're disappointed by the result of your hair colour. We would love to work with you to meet your hair colour goals. Please keep your eye out for an email from us for your next steps. We want to make this right! |
TollNach einer Änderung der ersten Farbe erfüllt diese Farbe nun alles was ich wollte! Wirklich toll dieser Service. 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |