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67 669 recensioni dei clienti verificate |
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Medium intense Copper BrownBeautiful color. Makes my hair feel wonderful. Stefanie mixed exactly what I asked for. Inspired me to go from copper brown to copper red for my next color. Thank you so much. Highly recommend. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiStephanie - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Dark blonde color is spot onI have tried other online hair colors but this is the first one that is actually the right shade for dark blonde. Very happy with my purchase. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSharyn - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Not pleasedDid not cover well. Canceled next order, Escalon offered to send a modified replacement free. I never received it.... yet I keep getting emails asking for a review. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAaron - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution. Please keep your eyes out for an email from us shortly! |
Cobertura de canas pésimaPor favor necesito cancelar mi suscripción con ustedes me aplique el color y las canas no se cubrieron he tratado de ajustar el color algunas ocasiones pero tampoco he logrado obtener el resultado que deseo en mi cabello gracias 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiGabriela - Lamentamos saber que se sintió decepcionado por la cobertura gris de su reciente aplicación de color. Tus resultados son importantes para nosotros y nos tomamos muy en serio nuestra Garantía de felicidad del color. Esté atento a un correo electrónico de nuestros especialistas en color para resolver este problema de inmediato. Realmente apreciamos sus comentarios y la oportunidad para nosotros de hacer lo correcto. |
Grey not 100% coveredI love the colour but it did not colour my grey 100%. Would order again though. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Pamela! We are sorry to hear about the grey coverage, and we would love to fix that for you. Please check your emails, we've just contacted you to help you further. |
Cambiar el colorMe gustaría que el color tuviera mas cenizo, ya que el color me quedo unpack hacia el lado crobrizo 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiFrances - Lamentamos que el color de tu cabello no sea el que esperabas. Su pedido está totalmente apoyado por nuestra Garantía de felicidad del color y nos encantaría trabajar con usted para ajustar su fórmula para su próximo pedido. Nuestros expertos en color se han puesto en contacto por correo electrónico y estarán encantados de ayudarle en este proceso. |
Shocked and impressed!I was so nervous to try coloring my hair at home because I’ve had horror stories with at home hair color in the past. My colorist corrected my selection and it was a perfect match. Best part is I’m saving $75 every 3 weeks now. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKim - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
My colorI have been with Esalson for many years and absolutely 100% satisfied. I've called about issues and it's always been made right with no extra costs. The staff is very communitive and helpful, I will remain a satisfied gal. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAmelia - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Always loveLove the packaging and easiness of use. Color always looks good. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiShanna - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
I like the color.I like the color, but my white hair is not been color enough 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Lucy. We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Upon reviewing your profile, we see that one of our Color Experts has reached out to you via email to resolve your concern. Please let us know if there is anything else we can do to help! We truly appreciate your feedback! |