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Color Set
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67 669 recensioni dei clienti verificate |
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Doesn't hold in color very long and not enough shineI used to love esalon but the color doesnt hold for very long and not enough shine, plus i am no longer doing red am doing brown. I cannot afford to get it right now. Just got a new job and don't start til April 11 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRuth - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not greatI've used this color twice , first time it didn't cover my gray At all, second time after they changed the formula, still no gray coverage what so ever. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMandy - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Turned out more pinkLooked like a faded pink/red, not copper :( 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJane - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
FantasticI am an ex hairdresser myself, and can’t praise this product and service enough. I have been using their colour plan for the last five years. And l have never had so many compliments on the colour of my hair. Going to get your hair coloured professionally is hugely expensive if like me you have fast growing hair and now lots of grey! I also get 2 uses out of one order, and get one delivered every 5 weeks ! If l want the colour adjusting generally after the summer months. I send a photo and the new tone is always perfect. Thank you esalon and your great colourist’s 56 di 59 persone pensano che questa recensione sia utile. Sei d'accordo? |
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The overall “set” was definitely worth the moneyI love the packaging and contents and instructions..well worth the money..still trying to sdjust my color to my liking but this is well worth the money and fast delivery. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Vickie, thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Still too brassyI have had 4 colours now from e-salon, as I want to try and get my hair back to its natural colour, however I have found that my hair is now more brassy than when I started, it’s also too light. I am hopeful that having had a call with a colourist that the next colour will be more like my natural colour that I am striving to achieve. I have to say that my hair is in good condition since using e-salon combined with my silicone and sulphate free shampoo and conditioner and other hair products. The only thing I do wish that e-salon would provide silicone and sulphate free shampoo and conditioner with your hair colour as I have 4 packs of each that came with my sets that I haven’t used as I don’t want to go back to putting bad things in my hair. Having the option would be appreciated, the representative I spoke to agreed to pass this observation on in the hope that this may be something that will be addressed in the future. In the meantime it would be good if you could opt out of having the shampoo & conditioner as it’s a waste if I don’t use it. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Lesley! Thanks for your feedback. We are sorry to hear about your personal experience, and we want to work with you to fix your color. We've just emailed you to help you further, please check your emails and let us know if there's anything else we can do for you. |
VibrantI like how the color looked on me. It brought out my natural reddish tint. But I just didn’t like how the old grays was a bit visible after few showers later. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCriscel - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
DisappointedI didn't like my color at all 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAmanda - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
otra vezrecibi de nuevo el producto todo derramado la botella de peroxido vacia y digo de nuevo porque ya me habia pasado ,pero lo,peor de mi frustracion es que tengo un evento y tuve que salir corriendo a gastar extra para arreglar mi color, no se si es la paqueteria,el empaque,no se pero estoy super molesta y descepcionada 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHarlem - Sinceramente nos disculpamos por que su pedido haya llegado dañado. Nos comunicamos con usted por correo electrónico para ver qué podemos hacer para remediar esta situación. Esté atento a su correo electronico para obtener más detalles. |
ExcellentI love the color,is beautiful and my hair is very shine 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRosalia - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |