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67 686 recensioni dei clienti verificate |
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Extremely disappointedI want RED not brown with barely a touch of Auburn. I was VERY dissatisfied with my order and my results. I even included a message to the colorist saying that I want MORE red and copper tones and instead; I got less. AND, the kicker is that EVERY TIME I have used your color, I get a different color--sometimes light auburn, sometimes really red and sometimes, like this last time a mousy brown with hardly any red at all. BLAH! Sure, you can try to send me a new kit for free. Do you want the old one back? I'm sure not going to use it again. But I'm also not paying shipping and handling to send it back to you. My husband does my hair and he follows the directions very carefully, so I just don't get it. I guess you think the mousy brown with just a hint of auburn is closest to my natural color and it is, but if I wanted my normal color, I would't be dying it, would I? If you can send me a kit that has a lot more of the copper red in it, then I will be happy to try it. Why you couldn;t just do this in the first place is beyond me?!?!? 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiPaula - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Muy bonitoMi pelo se ve mas brillante 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiYolanda - Gracias por la maravillosa reseña. ¡Todo lo que dicen nuestros clientes es verdaderamente valorado y esperamos saber de usted en el futuro! |
Amazing set!Wow I am in awe of this. I normally use home dye and find so many irregularities with box dyes. But I’m so happy with the results from this! The set was packaged beautifully, with everything you could need. Even little details like stain guard and a sticker for hanging up your instructions- so useful! So impressed with this set. Thankyou 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Super FarbergebnisIch bin wirklich zufrieden mit dem Farbergebnis. Die Farbe ist wie erwartet. Das Shampoo und die Spülung die im Set waren riechen sehr gut. Werde ich mir auf jeden Fall bestellen. Ich habe hellgoldblond gefärbt. Alles war sehr gut beschrieben. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Tolles ErgebnisMusste selbst noch rosa hinzufügen. So wurde das Ergebnis perfekt. Könnte ihr das beim nächsten mal berücksichtigen?? 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Super colourThanks esalon just what I’ve been looking for good, healthy natural colour, hugely grateful! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Ton ajustéLa coloration a été topissime! J'aime le ton! Une dame m'a même dit: j'aime beaucoup ce côté "chocolat" et "cuivré". 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Demi colorI am very pleased with my first order of E-Salon. The access to a colorist is a great tool and the color they chose for me was spot on. I will continue to order with them...Highly recommend. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Jackie, this kind of feedback is very rewarding! We are super happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
El tinteEl color no fue lo que yo esperaba el tinte no cubrió bien mis canas ni tampoco el color no salió y gual al tono que yo tenía en mi cabello mi cabello era más claro y este tono que me mandaron es más oscuro 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMaria - Lamentamos mucho saber que se sintió decepcionado con los resultados de su aplicación de color. Nuestra garantía de felicidad de eSalon Color es algo que siempre respaldamos, y trabajaremos con usted para alcanzar sus objetivos de color de cabello. ¡Esté atento a nuestro correo electrónico para conocer sus próximos pasos! Realmente apreciamos sus comentarios. |
Not at all what I was expectingI followed the directions to a T. Color all pretty much washes out at my roots and it’s red tinted.I sectioned off my hair and colored every stand and it looks like I didn’t even get any color on my hair 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAlicia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |