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67 686 recensioni dei clienti verificate |
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Love it!!Finally found the color that i like.. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHey Jessica, we're so happy we were able to help you finally find a color you enjoy! Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
ParfaitCouleur juste ajustée car pas assez cendré. Mais cela n’habite pas les cheveux et couvre parfaitement les cheveux blanc 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Nice colour, didn't damage hair, lasts a long timeThe colour came out really multidimensional and nice. A bit too much packaging though. I don't really care about "unboxing" my hair dye. Also, I wish I could order 1 bottle at a time, not 2. One was enough to do my whole head so basically every shipment lasts 3+ months and each bottle works out to be the same price as drugstore brands. Customer service good. Would recommend for beginners. Didn't horrify my hair stylist when I went back to her. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Intensiv Tönung AschbraunDie Farbe ist genauso wie beschrieben und deckt gut ab leider hält sie nicht wie beschrieben Und ist nach zwei Wochen wieder weg sehr schade und dafür zu viel Geld 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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ColorWish it would cover the grays better. But over all not bad 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJosephine - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Cute packageDid not cover gray well, washed out within a week. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Susette, we are very sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Did not cover greyThis is my second time ordering. I am completely disappointed. It didn’t cover my grey at all. It also left my roots a lighter color than the rest of my hair. Which I find hard to do when I have dark brown hair. I would like my money back. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKatie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Moyennement satisfaitePlutôt compliqué avec tout ces noms en anglais pour quelqu’un qui n’en comprend pas un mot … et le final est plus foncer que ce que j’espérais … 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMelissa A. - Merci pour votre commentaire. Nous sommes désolés d'apprendre que notre couleur n'a pas répondu à vos attentes et que vous ayez rencontrée des difficultés avec nos produits. Notre garantie Coloration heureuse est primordiale pour nous. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |
En espera de mi productoEn realidad no he podido comprobar la calidad del producto porque mi primer pedido que fue realizado el 5 de febrero aún no ha llegado a mis manos 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiArletis - Lamentamos sinceramente que su pedido no haya llegado. Nos comunicamos con usted por correo electrónico para ver qué podemos hacer para remediar esta situación. Valoramos a cada cliente y esperamos entregarle su pedido pronto. Esté atento a su correo electrónico para obtener más detalles. |
tinte súper fácilsiempre me he teñido con henna y en casa. y llevaba tiempo queriendo tener un color más acentuado y al tener el pelo castaño oscuro, era un poco complicado. Con este tinte ha sido muy fácil. Después de extendérmelo por todo el pelo, y esperar solo 35 minutos, los resultados me han encantado. Mis canas están totalmente cubiertas del mismo color y mi pelo ha quedado con un tono rojizo muy bonito y con mucho brillo. La verdad es que estoy encantada. 15 di 15 persone pensano che questa recensione sia utile. Sei d'accordo? |