67 686 recensioni dei clienti verificate |
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Years of wonderful colorI have been using color from ESalon for years and have never been disappointed! Not once, ever, it's amazing!!!!!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiElla - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and your smooth results! We appreciate you sharing, and we look forward to the next opportunity to delight you! |
Lovely colour easy to useVery easy to use. Although my grey roots are starting to show after just three washes. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Expected more gray coverageDecided to give this a try. Application was easy. Was expecting total gray coverage though. Will not be buying again. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Cat, We are super sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
GrayLoved the color but didn't last long before the gray was back 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Mary, we appreciate your honest feedback. We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Demi perm soft blackI tried Demi perm soft black and it did not color the few grays that I have 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSala - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
UnhappyHad some real issues with Color/Shade on my first order, but the real issue is I have contacted them 3 times with no response so I guess I cancelled my membership . It took me 2 over the counter dye to get it back to something I can live with!!! 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Leslie, we truly appreciate your feedback! Upon reviewing your profile, we see that we have reached out to you via email to resolve your concern. Please feel free to respond back at your earliest convenience. |
Farbe topIch habe leider sehr stark auf die Farbe reagiert, sie riecht sehr stark und ich habe total offene Stellen an der Kopfhaut bekommen und es hat mega gebrannt 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSandra W. - Vielen Dank für Ihr Feedback. Es tut uns leid, dass Sie nach der Verwendung unserer Produkte Beschwerden hatten. Bei empfindlicher Haut kann die Haarfarbe zu leichten Reizungen der Kopfhaut führen. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
El colorMuy contenta con el color y el pelo lo tengo maravilloso 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAna- ¡Muchas gracias por tus comentarios! ¡Nos alegra mucho saber que le encanta su color eSalon personalizado, sus instrucciones personalizadas y sus resultados suaves! ¡Agradecemos que compartas y Happy Coloring! |
Perfect colour matchExcellent and professional at home colour service. Perfect grey root coverage for use in between my salon appointments. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Farbe angepasstIch habe mit der Beraterin gesprochen und daraufhin wurde die Farbe angepasst. Die neue Farbe ist super und ich werde diese zukünftig nur noch so bestellen. Die Farbe hatte immer einen goldstich und so hat man den Goldton rausgenommen und den Aschton erhöht. Ergebnis war super 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |