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Color Set
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67 686 recensioni dei clienti verificate |
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colorlast box i received i was unhappy with it the dye. it did not cover my gray at all. please credit my credit card. I'm simply not happy with the color, my hair feels dirty too. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMary - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Pedido sin recibírNo puedo calificar porque el producto no llegado aun 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHola, Amparo: Sentimos que no hayas recibido tu color. Revisaremos tu caso al detalle y te enviaremos un email con todo tipo de detalles. Por favor, revisa tus emails. |
Custom colorThe best coverage for gray roots. The color seems to last longer than the boxed products I have been using. I think I would like to go just a little darker with my next shipment. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Debra, Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Love my hairWhat a great product. Came in a pretty box with all the supplies you need! My hair feels thicker and has a great shine to it. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHey Robin, thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and your smooth results! We appreciate you sharing, and Happy Coloring! |
Love this colorIt was exactly what I wanted, it covered my gray perfectly, such a great balance, looks & feels so healthy! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHey Robin. Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! We'll begin crafting your next formula on February 21st, Happy Coloring! |
Long lasting NO LONGERI haven't posted a review since 2016 and after reading more current reviews I am inspired to update my experience after years of product changes. My colour is barely lasting 3 weeks. I have started buying pigment at Sally's to use between colouring which has become far more frequent. Like many others experiencing this issue, I too thought that it was just me or that it must be because my gray is more prevalent (which is the objective of colouring, right). I have loved eSalon for so many years but, at this point, I'm better off spending more money supporting my stylist and having truly long lasting colour. I hope the colourist's figure out how to improve the formulation and/or bring back the old that was longer lasting in the beginning. So I can continue to support y'all. 😊 The fourth star is for the great customer service and the exceptional correspondence from the colourist's who do a phenomenal job of personalizing hair colour through photos and customer description. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLisa - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
bientres bien 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Red headExcellent service 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Perfect ShadeI love my new custom colour! It is the perfect shade and colour. It covers my grey and compliments my skin tone. Th 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRobin - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Haare abgebrochenSehr schlecht und eine Katastrophe. Ich weiß nicht wie man so ein schlechtes Produkt auf dem Markt bringen kann?! Die Hälfte meine Haare sind am Ansatz abgebrochen. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHayat Z. - Vielen Dank für Ihr Feedback. Wir bedauern, dass Sie seit der Verwendung unserer Haarfarbe unter Haarbruch leiden. Wir versichern Ihnen, dass dies ist eine sehr ungewöhnliche Reaktion auf unsere Produkte ist. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |