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67 686 recensioni dei clienti verificate |
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Parfait !Tout est parfait 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Super!Me encantan los colores, los cambios bien echos y la cobertura de canas es super! Gracias! 1 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRoshely - ¡Gracias por tus comentarios! A nuestro equipo de coloristas autorizados le encanta poder crear el tono ideal para nuestros clientes en casa, y siempre está dispuesto a ayudarlo a realizar ajustes en su color. ¡Estamos emocionados de seguir trabajando con usted! |
DisappointedExtremely disappointed this time. I've had excellent results the last couple years with this product but this time not only did the color not come close but I ran out of the product during the process. Needless to say, I'll start shopping around 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAmanda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
J'aimeJ'aime beaucoup , la couleur que j'ai est exactement ce que je souhaitais . Un bémol sur le soin après coloration. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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ColourLove the colour 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Covers the greysEasy to use and covers the greys. My shade is a little dark so will ask for a bit lighter next time 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAnne - Thank you for sharing your feedback with us! We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon! |
THE BESTNever going back to the salon for a coloring again! I am so thankful that I found E Salon, I was coloring my hair with Big Box Store hair color kits, doing okay, however still not 'just right'. I was just getting by you know? I had chosen to color myself after a total disaster at the salon which left my hair jet black - which is not even close to my natural light brown, with golden highlights hair color! I was horrified, not to mention the damage that was done to my hair, plus trying to get my hair back to brown, is even more damaging to hair. It's been a rough salon road, so, I just began to color at home. I did okay, however, i knew it wasn't what I wanted. So I was thrilled when I saw an Ad for E Salon and what they had to offer, I decided to give them a try and have been a dedicated customer since. Never a disappointment! OMG!!! The first time I colored my hair, I cried, is was unbelievable how I was my REAL color again!!! And so easy to use, way easier than the off the shelf kits I had been using. E Salon has top of the line customer service too, great service, great insight for your coloring needs and an awesome website with fun and helpful information. Thanks E Salon - You are The Best! 5 di 6 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMichelle - Thank you for your feedback! We are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home and we look forward to blending your next color soon |
It use to last so much longer….what happened??I have been an esalon customer for many years (>5). Recently there has been a change, Color that use to last 6-8wks now fades very quickly (in about 1-2 wks) and my grey coverage is dismal. I am not a happy customer 😕 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMarci - Thank you for sharing your feedback with us. We apologise for the disappointing experience you had and for the inconvenience this has caused. One benefit of our service is that we can adjust your formulation based on your comments, and we’d love to increase the grey coverage! We have emailed you to help you further, and we thank you for being such a loyal customer! |
Wrong colorWrong color and it exploded all over the counter and cat walked through it. A real mess. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiShellee - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Colour was sadColour this time was very dull had no shine to it made my hair feel likeit was wire. I've put a treatment in and still feels dead. Colour was very flat. My hair normally glows after using your product 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiShantel - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |