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Color Set
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67 589 recensioni dei clienti verificate |
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Good coverage but colour not at all like expectedThe hair dye covered my grey hairs well and evenly so coverage is good. However, I am very cool toned and ordered ‘Ash’ brown. I was expecting a shade of brown that was ashy (bear in mind my own hair tone has no warmth at all so didn’t warm up the colour in any way). My hair turned out super auburn/orangey which is not at all what I hoped for so overall, I am disappointed 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiEsther M. - Thank you for your feedback! We're so sorry to hear that your hair colour didn't completely meet your expectations. We want to work with you and have your hair looking is very best. We have reached out to you via email to remedy this situation. Please keep an eye on your inbox for more details. |
SuperLa couleur est vraiment parfaite, j'adore, exactement ce que je voulais ! Facile à faire, il suffit de suivre les consignes. Les cheveux blancs parfaitement couverts et les cheveux sont doux. Merci. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Glossy silky hairUsed this for the 1st time last week and although I needed two as I have thick midlength hair, the coverage was amazing 1 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Not what i wantedCant seem to get the colour im asking for have tried contacting the colourist, cancelling my subscription and placing fresh order but nooe not happening 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiNanette G. - We're so sorry to hear that your hair colour doesn't meet your expectations. Your colourist will work with you to meet your hair colour goals. Please keep your eye out for an email from us shortly for your next steps! We truly appreciate your feedback. |
Keine GrauabdeckungDie Farbe ist schön aber die grauen Haare sind nicht abgedeckt. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMarina - Es tut uns leid zu hören, dass Sie mit der Grauabdeckung Ihrer letzten Farbanwendung enttäuscht waren. Ihre Ergebnisse sind uns wichtig, und wir nehmen unsere Color Happiness Garantie sehr ernst. Bitte achten Sie auf eine E-Mail von unseren Farbspezialisten, damit wir das Problem schnell für Sie lösen können. Wir wissen Ihr Feedback sehr zu schätzen und auch die Möglichkeit, es für Sie in Ordnung zu bringen! |
Great productLove the color it was perfect 1 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Super FarbeSchöne leuchtende Farbe, gut zu verarbeiten 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Personalize Hair Color Is A HitI love it when your hair colorist nails the requested color and all of your friends say - I LOVE your hair! 1 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Poor grey coverageI am disappointed with this brand. That product did not cover my grey hair and after a week a colour was gone completely. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiI'm so sorry to hear you were unhappy with your grey coverage. We take our satisfaction guarantee very seriously. We'd love to make it right, and our talented team of colorists is here to help. Please send us a quick email to [email protected] and we'll help you out! |
Tenue moyenneCouleur faite début mai Une perte de teinte au niveau des racines tire sur le marron et non le noir Déçue de la qualité des produits 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJennifer D. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que vous êtes déçue par les résultats de votre coloration. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation et vous aider à obtenir la meilleure couleur qui soit. À très vite ! |