67 686 recensioni dei clienti verificate |
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Love it!Awesome as usual. When I got my hair cut the lady said my color was beautiful. Js 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiNicole - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
viel zu dunkeldie Haarfarbe ist viel zu dunkel geworden. Gefällt mir nicht. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMoni S.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
No fue el colorLa verdad es que no me gusto para nada el tono que tomo mi cabello, ahora es más claro y cómo rojizo y eso no me gusta no se si sea necesario pedir un tono negro 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiElizabeth - Lamentamos que no esté satisfecho con los resultados de su pedido reciente. Vemos que su colorista revisó sus comentarios y ajustó la fórmula para su próximo pedido de color para ofrecer resultados que se adapten mejor a sus necesidades. Esperamos escuchar pronto sus comentarios sobre esta nueva formulación. |
Not happyMy hair feels damaged after the first time. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAlvarez - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
ParfaitMerci cette nouvelle coloration est parfaite. Je souhaite passer à un envoi toute les 5 semaines au lieu de 4. Par avance merci Céline de saa 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Always excellent!I get so many compliments on my hair color. My stylist has a hard time believing I do it myself at home. Your products always deliver soft, healthy beautiful hair. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Sharon, It's so great to hear that you're receiving tons of compliments (: Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and your smooth results! We appreciate you sharing! Your next order will begin processing on December 14th. Happy Coloring! |
Surpassed Expectations!Honestly I was assuming this would just be any regular hair dye. I don’t use a box, but I do at home color 99% of the time. Not only was this application super easy, the box came with EVERYTHING needed to apply. Super simple but detail instructions and the color isnt splotchy, has stayed consistent, even covered the roots/previous color, did not stain my scalp for an unreasonable time and my hair is honestly so much softer and shinier than it has been in years!! I will certainly be a repeat, subscription customer ☺️ 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHey Brittany, Thanks so much for your feedback! We are thrilled to hear we've surpassed your expectations! We are also so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results. Happy Coloring! |
Not as dark as I hoped.The color was not as dark as I hoped. It was not even close to the picture that I sent. Also, it faded very quickly. I’m going to put the same color back on it one more time to see if it grows on me. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiTonya - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Ends and rootsEvery other month you should receive a free ends refresher. As I need it every month I am being charged every month instead of receiving a free one every other. The colour fades to quickly to not require and ends application. My box this month said my ends refresher was free however i was charged. Difficult service when trying to speak with customer service. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKirsty W. - Thank you for taking the time to share your feedback with us.! We apologize for the disappointing experience you have had with our personalized hair colour. We're always looking to improve our service and products, and truly value everything our clients say. We look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Wow.Oh my god wow... I love my new colour. And I love the condition of my hair after applying it. My hair is soft shining manageable. The colour is even and exactly the right shade. The dye was easy to apply with no dripping. I am one very happy women. I will definitely be ordering another I'll never buy a shop dye ever again. I 100% recommend. Thank-you esalon. 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |