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67 686 recensioni dei clienti verificate |
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Is not covering my grey after first washColors removes after first wash. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJohnna - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Its okI do not like to dye my hair for starters. I do not like that the smell is so strong. I dont like that color fades off grey fast. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAlexis - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Nice color but not so good at applying.Like the color. Applying the hair dye on your head. Have someone who knows how to apply the dye right. For me, a bit blotchy and the crown around my face still can see through my natural black hair and notice the roots are brighter then my ends. But all in all like the color but maybe next time get some one who knows what they are doing or just do it yourself. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiYsabel - Thank you for your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I could not receive this shipment. I had changed jobs and moved.I was not in Tacoma to receive this shipment. I thought I had changed my account to reflect that I did not need any more shipments. Please refund the money for this one. Thank you Michelle Rowland 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMichelle - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our representatives to resolve your concern. Please let us know if there is anything else we can do to help! |
Always the wrong colorI have been trying this hair color for a year now and each time it never turns out how it should. I have had it adjusted to darkest brown mahogany and it still turns out a light/medium brown with a hint of light red and my roots turn out bright orange red. I follow the directions exactly and it still doesn't turn out like it should. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiElizabeth - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
AwfulI wanted to like this hair color ..but it turned out to be worse than box color. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHeike - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
It turned my hair orange!!!!This color is awful. My hair is orange!! :( 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSara - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Hair falling outMy hair is falling our more than normal since using your hair color. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDiwanna - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Superbe couleurBonjour, je viens de faire ma couleur que vous avez choisi pour moi, je suis très contente de votre choix, juste mes cheveux blancs devant ils ont du mal à prendre à part çà la couleur pas trop claire ni trop foncée pour moi. Les produits sentent très bons. Merci beaucoup à vous. Je recommande vivement ce site 12 di 12 persone pensano che questa recensione sia utile. Sei d'accordo? |
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PerfectExactly the colour I wanted! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |