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Color Set
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67 686 recensioni dei clienti verificate |
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Wrong colourThe product itself comes in a great package with everything you need, however communicating what I wanted was difficult. I asked for a cool ash colour and received a warm almost auburn shade. There is no way to know what colour they have sent as there are no details on the package besides your name so it's all a surprise once it's applied. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiNicole - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Mi nuevo colorMe gustó mucho el nuevo color. Me parece excelente que el Kit traiga de todo lo que necesito para realizar mi tinte. Gracias 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAna, thanks so much for your feedback! We are truly happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! Your next order will begin processing December 2nd. Happy Coloring! |
Tinte de peloSi me encanto su producto. Y lo recomendaría, por razones personales ya no lo puedo usar. Pero si lo recomiendo es un producto muy bueno. Si alguien día lo pudiera volver a usar, lo volvería a comprar..🙏Gracias 🙏 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Maria! Thank you for your feedback, and we are so happy to hear that you enjoyed your Salon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We are so sorry to hear you're no longer able to color with us. We'd be happy to have you back in the future if possible. Take care. |
Très satisfaiteTon et rendu superbe. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love itI just love the color and it doesn't dry my hair out. I get a lot of compliments on the color . 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Teressa, thank you for your feedback! We are so happy to hear that you are enjoying your eSalon color and that you're receiving tons of compliments ( : We love being able to help our clients achieve beautiful, salon-quality results at home. Your next order will begin processing on January 10th! |
Beautiful ResultsColor was very close to what I wanted. The color was very easy to apply. I also found the how to videos very helpful. My colorist has made the adjustments I requested and I can't wait to see the new results. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Lori, thanks so much for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! Your next order will begin processing on December 6th and we can't wait for you to try it! |
Exactly what I wantedThank you. My purchase was a desperation purchase. I have never coloured my hair myself. Auckland has been in lockdown for 13 weeks. My hair had a staggering amount of regrowth and I had no idea where to start. To be honest I was a bit worried how it would turn out, but my colour was exactly right, the instructions were clear and the stain remover worked on my poor bath mat that suffered a mishap. Fingers crossed we will be out of lockdown soon but I have ordered another round, just in case. One downside is that it did take about 3 weeks to arrive...... my regrowth was pretty startling by then. regards Margaret. 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMargaret - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Color coverageThis was my first time coloring me hair without using a “box dye.” I was really excited about the process. I followed every direction. The color did not do anything to my roots. It’s still my faded brown with a hard transition into the copper red tone. Since I have a lot of hair I even left the color on for an additional 8 minutes for each step. I am unsatisfactory with what I purchased. Box dye had better coverage. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCourtney - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Hair LossI thought your product has good ingredients. Your ads are too good to be true! I lost hair and now thinning. I will never buy from your company ever again! I would rather go to a real, physical salon with professionals and licensed stylists! Your products are too harsh! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiEzekiel - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Farbe spült sich ausDa ich alle 3 Tage die Haare waschen muss, läuft die Farbe beim Spülen immernoch aus. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCornelia B. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |