67 686 recensioni dei clienti verificate |
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Love the convenience!Consistent color is the key. I’ve been using for many years now and love that the color has remained the same. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJulie - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Love my color!Love the color and my hair is staying really healthy using eSalon. Only trouble is that I just received an order and was about ready to color my hair but I cannot open my color bottle so I can mix it up and apply to my hair. Hopefully when my husband comes home he can open it for me. I tried running it under hot water, pounding it with a knife and used the knife under the lid to open it but it still does not open - don't want the color to seep out. Help! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJoann - We truly apologize that you are experiencing issues with our packaging. We have reached out to you via email to see what we can do about remedying this situation. Thank you for your feedback! Keep an eye on your inbox for more details. |
Not the bestThe colour isn’t as dark as it shows, and washes out quite a bit 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDaniella B.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color was completely wrongI have tried this color twice. Both orders were for a medium brown. The first try had a lot of red in my hair and was very dark. The color was supposed to be adjusted based on these undesired results. The adjusted color, again, was supposed to be a medium brown, and it turned out very dark almost black. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJulie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Darker a shade pleaseNeeds to still have more darkness too blonde 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiTina - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Cambio de colorMe siento satisfecha con el producto… a pesar que tengo un negro el nuevo color lo ajustaron bastante a lo que ando buscando que es quitar él negro,es cosa de tiempo pero en una sola puesta rebajó muchísimo.El pelo quedó súper suave sedoso y con mucho brillo. Realmente estoy contenta porque sé que mi colorista se está esforzando mucho para conseguir el color que realmente quiero . Pero el producto me gusto mucho con un olor muy bueno y fácil de poner y corre muy bien por el cabello 10 di 15 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiGelsy - ¡Gracias por tus comentarios! A nuestro equipo de coloristas con licencia le encanta poder crear el tono ideal para nuestros clientes en casa, y siempre están felices de ayudar a hacer ajustes en su color. ¡Estamos emocionados de seguir trabajando contigo! |
ExcellentI love the outcome so much, I was looking for something natural and my hair does look like they are on their natural colour, I’m happy 😃 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Custom ColorMy color was perfect and actually shined 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDebra - We're so happy to hear that you're enjoying your custom color! We truly value your feedback and look forward to hearing from you again in the future! |
Love my colourHave changed to a lighter shade that was suttle and perfect thank you esalon!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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color was great!exactly what I needed 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJacqueline - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |