67 610 recensioni dei clienti verificate |
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Meine FarbeIch bin mit der für mich zusammengestellten Farbe sehr zufrieden. Die Farbe ist gleichmäßig, die ergrauten Haare sind gut abgedeckt. Gern bestelle ich wieder. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Top ProdukteDie Produkte sind toll, das Haar ist nicht spröde sondern sehr angenehm. Ich bin begeistert. Es ist zwar etwas teuer aber auch wenn etwas nicht passt wird sofort gehandelt. Alles top 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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ReordenarHola! En abril de 2025 realicé este pedido el cual me encantó el tono. Desafortunadamente la cantidad no cubrió el largo de mi cabello dejando parches o manchas en el. Inicialmente consideré resolver ese asunto por mi cuenta pero me da miedo el resultado que pueda obtener. Me gustaría poder ordenar el mismo color para corregir la primera aplicación sin cambios en el color. Muchas gracias! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Amazing!So, so happy with way this colours my hair. Natural and 100% covers my "sparkles of life experience (aka gray hair!). 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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couleur permanente sans ammoniaque tres bien pour mes cheveuxLa couleur permanente ne m'a pas cause d'allergies ou de brulures du scalp. La couleur etait parfaite. 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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No gray coverageIt turned out a beautiful color but it didn't cover a single gray hair. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiNallely - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Too much dye so paying for too muchDidn't match my hair colour, alright otherwise 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiNaomi N. - Thank you for your feedback! We're so sorry to hear that your hair colour didn't completely meet your expectations. We want to work with you and have your hair looking is very best. We have reached out to you via email to remedy this situation. Please keep an eye on your inbox for more details. |
Not a good matchThe color did not match the results shown on the page. Color was really dark and faded in about a week. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello! We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Turned my hair a grayish brownI am naturally a medium blonde. I was getting quite a few gray hair so I decided to color it. Unfortunately, the color that was made for me turned my hair, grayish brown. I am so unhappy. I am now going to have to go and buy box guy from the store to lighten it. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiBecky - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Loveee!I loved the color so much! I will continue to order through esalon! Their customer service was top tier. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |