67 686 recensioni dei clienti verificate |
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Over all a great product!I absolutely love this product. It left my hair so soft and shiny. However, I am not 100% pleased with the color. It is too dark for my complexion and eye color. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiTiffany - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
bad batch of color maybe not satisfiedJust wanted to let you know I'm not happy or satisfied with my last color package. I have explained over the phone and by email. I either need a refund for my last color or the next order at no charge to me. Please let me know what you decide. If no refund or a free color then you can cancel my account. Thank you..............Linda Ross 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLinda - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Terrible colourMy main request was to neutralise the red in my hair as my roots were dark with grey and the rest of ny hair was brown/red/ginger (wishy washy). I've waited months to do this, took my time to apply colour as guidance stated and now I've roots that match the other and I hate it 🙄 it looks redder than ever! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSuzanne L.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
FarbeDie Farbe ist gut doch stinkt sehr stark 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMichaela K. - Vielen Dank für Ihr Feedback. Wir möchten uns für entstandene Unannehmlichkeiten bei Ihrer Farbanwendung entschuldigen. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen. |
PerfectI finally found the perfect color….. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDenise - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving custom color! We look forward to the next opportunity to delight you! |
i love e-salon!It is the best color I have ever used including going to a salon ! I rate them top-notch ! I will continue to use them and the price is great also ! Thank you E-Salon ! Mary D 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMary - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Hair colourGood quality colour set 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great productI’m fairly new to this hair dying thing so this was awesome that someone was assigned to assist getting the color I needed. My only problem is that the little grey I was trying to hide did not stay put very long but the rest was great. It revitalized my hair color which was the desired result. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCorrina - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Great way to maintain colourNice kit with good instructions. A great way to maintain colour without breaking the bank. Result was good with minimal adjustment needed for next colour to be sent 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Beautiful Dark Golden BrownSo Natural with many shades of brown! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKelsey - We're thrilled to hear that you're enjoying your custom color! We look forward to our next opportunity to delight you! |