67 610 recensioni dei clienti verificate |
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Best hair color I have ever used!My Husband introduce eSalon to me. I do not remember how he found the company, he has passed. I get a warm feeling every time I share the company information with friends & share the story about how I was introduced to the company. We went through the check list for choosing the color together & he always helped me color my hair. As long as I am coloring my hair I will only use eSalon. Lisa Sinner 4 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
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DisappointedDisappointed colour lasted 3 wks has made my hair dull and flat 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiClaire H. - Thank you for your feedback. We're so sorry to hear that you are disappointed with your hair colour. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to have your hair looking is very best. Please keep your eye out for an email from us shortly. |
Not goodI asked for Cherry Cola and I got light brown with a hint of red. Very disappointing. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHelen O. - Thank you for your feedback. We are truly sorry that you were not satisfied with the result of your hair colour. Upon reviewing your profile, we see that you have already discussed your concern with our Team Members. Please let us know if there is anything else with can help you with. |
Bin enttäuschtMir ist wieder die falsche Farbe gesendet worden. Ich hatte die Farbe von BG-2 vor der letzten Lieferung wieder auf BG-1 geändert, hatte aber trotzdem die falsche Farbe bekommen und ein paar Tage später kommentarlos die richtige. Diesmal habe ich wieder die falsche Farbe bekommen. Das sehe ich erst, wenn es gefärbt ist, da es nicht auf der Flasche steht. Es ist weißgrau geworden, von Blond keine Spur. Ich werde mir wohl was anderes suchen. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiBarbara G. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
SuperAls erstes einmal muss ich die Verpackung erwähnen :) total lieb zusammen gepackt, sogar mit dem persönlichen Namen*oberlieb* wenn man sieht wieviele Gedanken sich darüber gemacht wird! Die Haarfarbe riecht sehr gut und ist mehr als ergiebig. Die grauen Haare decken super ab und es ist auch das heraus gekommen was ich gewünscht habe. 3 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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This was good!Color was more warm/soft than first color. Really liked it 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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4th times the charm!After the 4th color redu, they got it right! Greys are now covered! Just wish it didn’t fade so quickly. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Not happyThe colour didn’t cover my white hairs 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHirah R. - Thank you for your feedback. We are so sorry that your hair colour didn't cover your greys. We want to work with you and have your hair looking is very best. We will reach out to you via email to remedy this situation. Please keep your eye out for an email from us shortly. |
Color Set Color de cabello personalizadoMuy bien la cobertura del color porque esperé 1 hora para quitarlo. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Très bienSatisfait de la couleur Ce qui m'ennuie je n'arrive pas à réitérer ma commande ??? 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |