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67 686 recensioni dei clienti verificate |
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colorperfect match so easy LOve it 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJoan - We're so happy to hear that you're enjoying your customized color! We truly value your feedback and look forward to hearing from you again in the future. |
ColorLove my color 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLori - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your personalized color! We look forward to the next opportunity to delight you! |
Member since 2014Best at home salon hair care ever 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiChristi - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Très bien!La couleur, tout en étant foncée, est lumineuse et pas "plombante". Le seul bémol : pour les mèches très blanches le résultat n'est pas homogène. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Really goodPerfect colour may try different colour eventually in couple of months but this product and color is amazing 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Terrible to deal withI only wanted to try the colour once but Ive been sent another one and asked to pay customs charge of almost €10 I've tried to cancel after first order but website is so difficult to use and option not there to cancel. Would not reccomend this company. No reply from previous contact made to stop future orders being sent. To it looks like a bit if a scam. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLiz D. - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
NIE WIEDERBestellt am 23.08.21 und am 08.09.21 immer noch keine Lieferung erhalten. Support versucht es mit, kommt aus dem Ausland, kann länger dauern. Auf Website wird mit 1-3 Tage als Lieferung geworben. Ich gebe dieser Website, da ich ja das Produkt leider nicht kenne, null Punkte. Hoffe nur, ich bekomme mein Geld zurück. Dies war es dann auch mit dem Shop. Ich, nie wieder. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSabine W. - Vielen Dank für Ihre Kontaktaufnahme! Es tut uns unheimlich leid, dass Sie Ihre Bestellung noch nicht erhalten haben. Wir möchten uns ganz herzlich für die entstandenen Unannehmlichkeiten entschuldigen. Wir haben Ihnen bereits eine E-Mail zukommen lassen, um diese Angelegenheit weiter zu besprechen und herauszufinden, wie wir die Situation klären können. Bitte behalten Sie Ihren Posteingang im Auge. |
No difference from L’Oréal 8n.Double the price, yet the same result with store bought traditional box color. Cancel orders 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDiane - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Terrible colorI have been using esalon for a while now. And at first my color was awesome. And the coverage was amazing. I felt beautiful after coloring my hair. Simple instructions fast shipping. But after a few shipments my hair started being a yellow color (not blonde but yellow) and my grey hair looked more predominate..so I emailed my colorist and she adjusted the color. My hair looks worse and the grey hair. Well u can see almost everyone of them suckers. :( I am not sure what happened between my first few orders to now. But I hate my hair color and the adjustments made it worse. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLisa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Horrific company !!The most unprofessional, obnoxious, rude employees I have ever dealt with! Horrible reviews , aa well as thousands of BBB complaints !! RUN!!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi there - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |