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67 669 recensioni dei clienti verificate |
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Doesn’t cover grey at allI’ve used the color twice, the first time was ok, but didn’t fully cover the grey. The second order for root touch up made ZERO difference and didn’t work at all even leaving it on for 40 min. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSandra - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Great coloureSalon made my colour perfect! Very happy! 1 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Colour is nice doesn’t cover greyPoor coverage. Less than 1 week and my grey is visible. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSuzanne V. - Thank you for your feedback! We're so sorry to hear that your hair colour didn't completely cover the greys. We want to work with you and have your hair looking is very best. We have reached out to you via email to remedy this situation. Please keep an eye on your inbox for more details. |
Incredible!!!This product and its customer care are exceptional!!! Not only do I LOVE my color, but the staff answered all of my emails within 24 hours with questions on how to use their products. They gave me their answers, plus there are video tutorials and my own set of instructions that come with my kit. This place is amazing!!! The amount of money saved rather than going to a salon is like 97%!!! Thank you for being awesome!!! 3 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Couleur parfaiteFacile à poser ,couleur brillante , cheveux tout doux . Ne pique pas ne gratte pas . 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Beautiful color but doesn't cover all of my grays.The color is stunning. I love it. However, my gray hairs are actually white and about ten of them were not dyed at all. I followed all instructions, even the ones from the video for covering gray hair. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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KlasseDie Farbe entspricht genau meinen Vorstellungen sieht echt mega aus 2 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Farbe rötlichLeider ist die Farbe kaum deckend und sehr rötlich (obwohl ich Asch bestelle). Die vorherige Farbe war extrem dunkel, obwohl es eigentlich die gleiche Mischung ist. Aktuell bin ich sehr unzufrieden und habe das Abo beendet. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiEs tut uns sehr leid, dass Sie mit dem Ergebnis Ihrer Farbbehandlung unzufrieden waren. Unsere eSalon-Zufriedenheitsgarantie ist uns ein wichtiges Anliegen, und wir unterstützen Sie gerne dabei, Ihre Farbwünsche zu erfüllen. Unsere Farbexperten haben Sie bereits per E-Mail kontaktiert und helfen Ihnen gerne weiter. |
Bestes ErgebnisNoch nie wurde mein Faebwunsch so gut getroffen, es ist alles dabei was man benötigt und die Farbe mehr als ausreichend! Ich bin total begeistert!!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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CouleurLa couleur est très jolie, mais ça n'a pas couvert mes cheveux blancs 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLaurie C. -Nous vous remercions pour votre retour et sommes sincèrement navrés d'apprendre que vous n'êtes pas satisfaite de la couverture de vos cheveux gris après votre récente coloration. Votre satisfaction est notre priorité, et nous accordons une grande importance à notre Garantie Couleur. Nous vous invitons à consulter vos e-mails : l'un de nos conseillers vous contactera prochainement afin de trouver une solution dans les meilleurs délais. |