67 610 recensioni dei clienti verificate |
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Consistency wasn't rightI've been using esalon for years but the consistency of this last set was off, didn't color my hair correctly 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKim - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Gute Qualität, guter ServiceDanke für die wie immer sehr gute Ware. Die Lieferung kam termingerecht wie gewünscht, die Verpackung war einwandfrei und die Farbe traf genau meinen Geschmack. Ich bin gern Kunde von e Salon, auch wenn die Haarfarbe im oberen Preisbereich angesiedelt ist. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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lovely colour but struggling to cover my greysThis is a lovely colour, nice warm copper and blonde tones, but it is really struggling to cover the grey. It's probably not fair to blame Esalon for this, as I chose the colour I wanted, and it's probably not a very good colour for covering grey hair. However I don't want to go any darker, and so I'm happy to put up with it. Totally recommend this company though. Everything is very easy to follow and the hair is left in great condition afterwards. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Customised colorAt first I was happy with the product and it seems to last longer than over the counter hair dye. I made some changes to the color and for some reason I started having an allergic reaction from it after applying I’d get a dry itchy scalp and red spots. Had to stop using. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Nicole, We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
ChangementBonjour, Ce mois ci je ne suis pas satisfaite. La couleur à changé, la couleur, l'odeur.. et la couvrance n'est pas jolie. Mes cheveux blancs à la racine sont orange. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMagali M. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que votre coloration n'a pas répondu à vos attentes. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation et vous aider à obtenir la meilleure couleur qui soit. À très vite ! |
Best color I’ve had in years!Talked me out of the wrong color for me and matched perfectly what I wanted!!!!! 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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nice colorTook a while to get the right color, but this is it. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love the color and it lasts! Even on gray roots.It is a very nice shade of strawberry blonde, worked well to cover grays. 3 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great colorI have gotten so many compliments on this color 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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CANCEL MY SUBSCRIPTIONPLEASE CANCEL MY SUBSCRIPTION . I ask to cancel my subscription three months ago. They are still billing me. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKatye - We’re so sorry to hear that you were disappointed to receive a hair color. Please keep your eye out for an email from us for your next steps! |