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67 686 recensioni dei clienti verificate |
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Brunettes Best BuyFull coverage on greys & I’ve received so many compliments since I started with esalon 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAshley- Thank you for taking the time to provide us with such wonderful feedback, and we are so happy to hear that you are loving your eSalon color and personalized experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Great match!I am so impressed with the color that was created for me! I used it only on my roots and the color blends with the rest of my hair so well! I absolutely love the overall color! I also love the pink box with all the goodies inside to help the process go smoothly! The shampoo and conditioner samples were also a bonus! Thank you! Kim 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKimberly- Thank you for your wonderful feedback! Our team of licensed colorists enjoy being able to formulate the ideal shade for our clients at home, and are always happy to help make any adjustments to your color to achieve your desired results. We are so excited to continue working with you! |
Me gusto muchoMe gusta el tono que dejo en mi cabello y el aroma aparte deja el cabello suave e hidratado. 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMiriam - ¡Gracias por tus comentarios! Nos hace muy feliz saber que te gusta tu color, instrucciones, y tus resultados personalizado! ¡Apreciamos que compartas tu felicidad, y feliz coloración! |
OrangeTurned my hair a horrible shade or orange.... 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCrystal - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Awful have ended up with two toned hair even though followed instructionsI followed exactly the instructions and I now have darker roots and patches of lighter colour in some areas. The roots/ends separate bottles, used one half of each with one bottle of developer as per printed instructions. There is also only one shampoo/Conditioner and my hair is quite dry and stringy, so as a result have to keep my hair tied up until I can get it fixed, which will cost a fortune! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAlma C. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not sureEsalon has given me what i wanted. I think the colour is not suiting me. I find that my hair looks dirty rather then fresh and bouncy 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJillian - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Nice colour but seriously damaged my hairInitially I loved the colour but somehow after using this brand my hair became dry and started to break. I’m really upset because I hoped for salon like quality not over the counter dye box. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMagdalena R.- Thank you for taking the time to share your feedback with us.! We are sorry to hear you have been experiencing hair damage since using our hair color. This is a very unusual reaction. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
De rojo diva a castaño ancianoPedí cambiar mi fórmula a una más roja y en cambio me enviaron una Fórmula castaña que me hace ver como una anciana ya que se ve amarillo marrón en lugar de rojo intenso! No mejoro en lo absoluto solo empeoro! Tuve que comprar otro tinte en el supermercado para ajustar mi color. Si pudiera dar cero estrellas lo haría! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJulieth - Lamentamos mucho que nuestro color no cumpliera con sus expectativas. Tomamos en serio los comentarios de nuestros clientes y continuamos mejorando nuestros productos todos los días. ¡Esperamos seguir ayudándote a encontrar la perfección del cabello! |
Doesn't cover my greysI tried 3 times and still didn't get grey coverage. Took your advise and everything. You also have a 100% satisfaction but no one ever reached out to me granted I emailed with my issues 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiBrooklyn - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
What happened?! See new After photos attached 8-25-2021I had written detailed notes about Color Goals (Medium Blonde (Cool Beige)), my skin tone, hair texture and tendency to come up red and included multiple photos. I was expecting a mix that was predominantly ash with far less gold. The resulting color on the 5-6 inches of virgin hair from the crown down came up very red and the overall color clearly appears distinctly Auburn. It completely clashes with my fair neutral/slightly cool skin tone so I'm very disappointed. I even tried the purple Tint Rinse to help counteract the red but it did little. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKristi - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |