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Color Set
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67 686 recensioni dei clienti verificate |
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Wrong colorI specifically asked for Icy blonde and did NOT want another color yet I was sent medium ash blonde which is nowhere near my hair color. So disappointing. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKellie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Ce n'est pas la couleur que j'ai demandéAyant demandé un blond cendre et ayant les pointes plus claires que la base je savais que j'aurais un dégradé de couleur Hors je n'ai pas de dégradé de couleur mais surtout ce nest pas la couleur que javais demandé je ressors a la limite du roux des racines aux pointes je suis tres déçue 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiStella T. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration vous ont déçue. Notre garantie eSalon Coloration heureuse est primordiale pour nous. Nous travaillerons avec vous pour réaliser vos objectifs couleur. Nos experts coloristes vous ont contacté par e-mail et se feront un plaisir de vous aider. |
Color was not what I wantedCor was too light of brown an too red. I wanted more purple but the red ratio is too high 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLynda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DéçuTrop foncé acajou cuivré.... 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJoanna G. - Merci pour votre commentaire. En examinant votre profil, nous constatons que vous avez déjà contacté l'un de nos experts coloristes pour résoudre votre problème. Si vous avez des questions n'hésitez pas. |
Price is deceptiveI liked the color but I was told I'd be charged $21 was charged more than $31 not happy 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKether - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that you do receive 20% off of every order and we sometimes offer a promotional discount on your 1st order with us. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
¡Muy buen producto!Hola, gracias por su servicio, me encanta este producto. Quisiera saber si podrían adelantar este producto y enviarlo desde hoy o mañana. Estaré de viaje el Martes 23 de Agosto y el producto estará expuesto al sol y no quiero que se dañe. Se los agradeceré enormemente. Gracias. Marcela. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMarcela - ¡Gracias por tus comentarios! Nos hace muy feliz saber que te gusta tu color, instrucciones, y tus resultados personalizado! ¡Apreciamos que compartas tu felicidad, y feliz coloración! |
WowI totally in love with the colour of my hair now ! And it’s cruelly free & vegan! Well worth it xx 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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First timeUsed the dye for the first time and I'm very pleased with it. Added bonus is it has no nasty chemical smell and leaves my hair feeling fresh clean and smelling lovely 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love, love,love the colorI love it.dark brown mahogany red. Perfect ! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLani - We're so happy to hear that you're enjoying your color! We truly value your feedback and look forward to hearing from you again in the future. |
Colour outcomeMy colour looks so natural it was easy to mix and apply with simple instruction's, no patchy areas. I am very pleased with my colour and will be continuing using this. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |