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Color Set
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67 686 recensioni dei clienti verificate |
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Purple hairI used product, done step by step instructions. I HATE YOU NOW, FOR MAKING MY HAIR this way. I AM REFUSING NEXT eSALON PRODUCT. I MEED TO CHANGE HAIR COLOR, OR. REFUSING IS NEXT. I EVEN DID NOT GET BRUSH, NOR BOWL , OR CLIPS, TO DO MY HAIR WITH. :[ 😡 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiTina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Supposed to be dark brown, left with black hair! update: after 3 weeks brownUpdate: After three weeks the colour is at it is supposed to be. It is not fading down, so I suppose it is a good dye. The company did offer me return of money and also send me a treating mask. I will not risk again, but overall the product is not as bad as I thought at first time. I bought the dark brown kit. I did everything as I was supposed to do. Unfortunately, my hair isn't brown at all. They are almost black on the tip, with a reddish undertone, and at the end, they are jet black! I did consult with the salon colourist, she suggested that I need to wait few weeks, the colour will wash, also can buy colour removal or go-to salon. I must go to the salon as I cannot walk with two colour hair! I feel really bad. She also said that the next order will be free. No next order for me. Don't want to get another yet black hair! Overall, I must say that the box looked really great, but it doesn't change anything. Now I will have to spend £200 on colour removal and new colouring in the salon . Do not buy it. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Best HaircolorThis haircolor is exactly what I was hoping for. It's definitely worth the price (as opposed to box haircolor). I will never go back to box again. You have a wonderful product eSalon. Thank you. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSuzanne - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Absolutely love eSalonEverything from the personalized packaging to the personalized hair color. I'm all the way sold on this product. I'm beyond impressed and highly recommend everyone to try it. You won't be disappointed 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAmanda - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Perfect ColorI had ordered a darker color but my specialist advised that I go a shade lighter so it wouldn’t be too dark. She was absolutely correct. I loved the color she sent and honestly one shade darker and it would have been too dark. Awesome customer service! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSandy - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Do not BuyVery Disappointed, it did not cover my Grays and left my hair Dry. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiShital - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not professionalI ordered a medium brown my first try. I sent in pictures and explained what I wanted. Needless to say I turned out orange/gold light brown. So I was sent a 2nd box of course free of dark brown to “ cover this mess”. I’m still gold/orange and not dark brown. I normally bye my color from Sally’s and have for years with NO issues. This has probably ruined my hair and I’m now 4 colors. I’m very unhappy. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAngela - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not the colorSo the process is on the easy side, I dont really understand why the roots are so dark when it being put on the roots. The color I received is definitely darker than the actual picture. I would have liked less brown and more copper all around. But it looks more brown than anything. Its not a bad color, just not the color I was hoping to get. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAnnlex - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Didn't Cover the GraysThis is the third time trying this hair color. Did not cover the grays at all. Consulted the stylist, she adjusted the time to be left on, which made no difference at all. Also not enough product in bottle. The packaging, and customer service were fine. At this price I just expected better performance out of it. It just didn't work for me. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCheryl - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Muy lindo 👍Me encanto 🥰👍 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMartha- ¡Gracias por sus maravillosos comentarios.! Nos hace muy feliz saber que te encanto tu color, instrucciones, y tus resultados personalizado! ¡Gracias por compartir tu felicidad con nosotros, y feliz coloración! |