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67 686 recensioni dei clienti verificate |
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Love my colorI have been doing the residual grey around my face first for an extra 5 min. Now they are covered. Love my violet dark brown. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKaren - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Awesome Gray CoverageI finally returned to ESCALON. I only stopped due to health issues and wow I missed your products. I have told everyone about your company! I see that I am supposed rate Color tools but that didn't come. I am so excited to try some of the new hair color enhancements! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiTeresa - Welcome back! Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
They never really got the colour rightDespite multiple comments and changes, they could never get the colour right. The first box was good, everything else was very bland and flat. Trying to cancel now as I had more success with box colours. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKaila - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Nicht das gewünschte FarbergebnisWollte ein Kupfergold, geworden ist es ein Mahagonirot... Keine Spur von Gold drin. Die zwei Sterne sind für den Preis (erste Lieferung) und die Haare glänzen schön... Ansonsten stimmt das Farbergebnis nicht mal annähernd mit der ausgesuchten Haarfarbe lt. Vorschaubild überein. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiOlga F. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Colour didn't takeVery disappointed as the colour took very well on the roots but nowhere else! It is a shame because the colour achieved in the roots is spot on 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSabrina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Terrible color matchColor does not match my pictures. My roots are brown and the rest red. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAmber - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
DisappointedNothing like the colour asked for, this was a replacement for an incorrect colour I recieved years ago. Same again. Disappointed 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Gorgeous color!This is my third time dyeing my hair with esalon and I love the color everytime! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSelena - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
ESalon truly is wonderful :)I have zero complaints about ESalon! They are always so nice & accomodating! The products are boxed BEAUTIFULLY and they also smell amazing. I am OBSESSED with the Weekly Retreat Leave-In Conditioner. It smells so good! I definitely recommend and will continue using for solid at home color. :) 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKim - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Great hair colorComes out a beautiful natural looking color and makes my hair feel great 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRebecca - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |